Kevin Sanchez
Sr Concierge
Hackensack,NJ
Summary
Business Finance with accounting Graduate, seeking internship to progress to immediate employment. Results-driven professional focused with proven experience delivering exceptional value and support for customer needs. Successfully managed concerns and resolved conflicts to maximize customer satisfaction. Worked as a Concierge at high-end luxury apartments, offering over 4-5 years of experience in hospitality with more than 500 residents. Finance experienced consist of Macroeconomics, Accounting, Fundamentals of Business, and Business Law.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
CONCIERGE REPRESENTATIVE
PBS
Fort Lee, NJ
07.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity by 20% with a 2-3 months basis
- Resolved issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
- Handled requests of transportation, organized and gave out packages, and accommodate to resident’s needs.
Small Business Consultant
Bergen Comm. College
Paramus, NJ
09.2022 - 01.2023
- Generated standard and custom reports to provide insights into business performance.
- Implemented business intelligence solutions to increase operational efficiency.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collectively worked on comprehensive problems to provide simple solutions to the clients.
English Language Tutor
Bergen Comm. College
Paramus, NJ
01.2022 - 06.2022
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
- Implemented innovative teaching approaches for special needs students to meet requirements of individualized education plans.
- Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
Real Estate Photographer
REAL ESTATE PHOTOGRAPHER
Hackensack, NJ
05.2020 - 08.2021
- Photographed high-quality images for various print and digital projects
- Digitally edited, toned, captioned, and uploaded photographs for publication
- Completed complex photo shoots at indoor and outdoor venues
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Planned and prepared for on-location and studio shoots.
Server
Brownstone Pancake Factory
Englewood, NJ
09.2020 - 03.2021
- Cultivated warm relationships with new and regular customers
- Increased sales with weekly specials by 25% when cultivating a warm and trusting relation with the customers
- Established and used an efficient system to multitask in the work environment that increased productivity by 15%.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Associate of Science - Business Analyst & Business Marketing
Bergen Community College
Paramus, NJ 01.2021 - 06.2023
High School Diploma -
Hackensack High School
Hackensack, NJ 09.2013 - 06.2017
Bachelor of Science - Business Analyst & Marketing
Rutgers, The State University of New Jersey
Newark, NJ 04.2023 - 06.2025
Skills
Developed communication skills to relate to people with diverse backgroundsundefined
Accomplishments
- Taught myself to play the guitar 3-4x a week.
- Vegan Diet for 6 months.
- Consistent Gym workflow 4x a week.
- Love traveling Personally & Professionally.
- Tutored English to ESL kids with a 90% callback and 40% improvement rate.
- Data & Knowledge based Driven: Improve quality of life 10% a day.
- Tech Enthusiasts
- Analysis Driven.
Timeline
Bachelor of Science - Business Analyst & Marketing
Rutgers, The State University of New Jersey
04.2023 - 06.2025
Small Business Consultant
Bergen Comm. College
09.2022 - 01.2023
English Language Tutor
Bergen Comm. College
01.2022 - 06.2022
CONCIERGE REPRESENTATIVE
PBS
07.2021 - Current
Associate of Science - Business Analyst & Business Marketing
Bergen Community College
01.2021 - 06.2023
Server
Brownstone Pancake Factory
09.2020 - 03.2021
Real Estate Photographer
REAL ESTATE PHOTOGRAPHER
05.2020 - 08.2021
High School Diploma -
Hackensack High School
09.2013 - 06.2017
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