Kevin Schmit
Woodville,WI
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Computer Technician with over 25 years of experience in private and University job market. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
23
23
years of professional experience
Work History
West Bank Lab Support Technician
University Of Minnesota - Twin Cities
Minneapolis, MN
04.2006 - Current
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Documented transactions and support interactions in system for future reference and addition to knowledge base.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Devised solutions to operations issues related to Covid and Remote teaching Via Citrix and VMWare, working closely via phone, email, live chat and web teleconference.
Emergency Medical Technician
Amery Area EMS
Amery, WI
01.2016 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
Associate of Science - Welding
05.2017
Associate of Applied Science - Computer Engineering
05.1997
Skills
- Remote System Analysis
- User Support and Troubleshooting
- Microsoft Active Directory
- Remote Technical Support
- Microsoft SCCM
- Application Packaging
- VMware and Oracle (VM)
- System Administration
Timeline
Emergency Medical Technician - Amery Area EMS
01.2016 - Current
West Bank Lab Support Technician - University Of Minnesota - Twin Cities
04.2006 - Current
Chippewa Valley Technical College - Associate of Science, Welding
Wisconsin Indianhead Technical College - Associate of Applied Science, Computer Engineering