Luis Guardado
Hyattsville,MD
Summary
Professional with high standards and keen focus on achieving results in hospitality industry. Skilled in managing daily housekeeping operations, ensuring cleanliness, and maintaining high-quality standards. Strong focus on team collaboration, adaptability to changing needs, and effective communication. Known for reliability, efficiency, and sharp eye for detail.
Overview
3
3
years of professional experience
Work History
Housekeeping Executive
Courtyard by Marriott
08.2022 - Current
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Created and implemented daily cleaning schedules for staff members.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Coached staff on strategies to enhance performance and improve customer relations.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Identified opportunities for continuous improvement through regular review of industry trends, competitor offerings, and guest feedback analysis.
- Managed scheduling, task assignments, and performance evaluations for a team of housekeeping staff members.
- Trained new staff members on proper cleaning techniques, ensuring consistent service quality.
- Conducted final inspections of offices and common areas and notified manager of space requiring immediate cleaning.
- Oversaw laundry operations including linen inventory management and establishing best practices aimed at maintaining high-quality standards while containing costs.
- Collaborated with management to develop and implement innovative strategies for improving departmental performance.
- Coordinated with front desk personnel to address guest concerns in a timely manner, enhancing overall customer experience.
Label Creator
Del Monte Fresh Produce Co
01.2022 - 07.2022
- Created labels and barcodes for products using specialized software.
- Performed quality checks to ensure that labels met product specifications.
- Monitored inventory levels of supplies used in the label creation process.
- Analyzed customer feedback and adjusted labels as needed to meet their expectations.
- Coordinated with other departments on joint initiatives requiring customized labels or barcodes.
Education
Associate of Arts - Architecture
Universidad Gerardo Barrios
San Miguel, El Salvador01-2020
High School Diploma -
CRISMAG
San Miguel, El Salvador11-2018
Skills
- Staff supervision
- Cleaning procedures
- Safety protocols
- Inventory management
- Guest satisfaction
- Team coordination
- Communication skills
- Conflict resolution
- Scheduling staff
- Employee motivation
- Laundry management
- Staff training and development
Languages
Spanish
Native/ Bilingual
English
Limited
Accomplishments
- Promoted within the company twice under a year. Due to responsibility, efficiency, reliability, and loyalty.
- Recognized as Employee of the month 3 times in a year.
- Supervised team of 6 staff members.
Timeline
Housekeeping Executive
Courtyard by Marriott
08.2022 - Current
Label Creator
Del Monte Fresh Produce Co
01.2022 - 07.2022
Associate of Arts - Architecture
Universidad Gerardo Barrios
High School Diploma -
CRISMAG
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