Kevin Servance
Philadelphia,PA
Summary
To secure a challenging position in a reputable organization to expand learning, knowledge, and skills. To obtain a career opportunity that fully utilizes training and skills, while making a significant contribution to the company's success. Looking to grow in other phases in the hospitality industry by utilizing excellent communication skills, adapting to new environments staying active during long shifts. Have prior experience in supervisory and management. Have great confidence in handling and completing any task promptly, a team player, forward-thinking possessing a positive outlook and strong work ethic. Recognized as an excellent resource dedicated to improving operational efficiency and effectiveness. Detail-oriented Inspector. Comprehensive inspection reports and records. A team player committed to collaborating and working cross-functionally to meet all milestones and schedules. Offers a strong understanding of industry standards and regulations. Collaborative and committed to accurate and efficient work. High-performing professional with extensive experience in the industry. Resourceful professional eager to utilize analytical and problem-solving skills. Smart and committed to furnishing detailed reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Overview
30
30
years of professional experience
1
1
Certification
Work History
Inspector
American Lighting & Signalization
Philadelphia, PA
01.2022 - 06.2024
- Night Inspector at Night City of Philadelphia street light maintenance contract
- .Jobs entail inspections of designated routes. Reports on all status city of Philadelphia street light
- Responsibilities include but are not limited to; safely driving within predetermined routes in streets of Philadelphia at night, visually assessing conditions of street lights, making accurate locations of lights that require service, issuing reports for lights that require additional service confirming lights have been repaired.
- Maintained up-to-date inspection and audit records for improved reporting and analysis
- Conducted root cause analysis after critical incidents which led directly to improved safety implementation
- Conducted root cause analysis after critical incidents which led directly to improved safety protocol implementation
- Conducted root cause analysis after critical incidents which led directly to improved safety protocol implementation
- Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization
- Prepared reports detailing findings of inspections, investigations, and tests
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity
- Improved quality assurance procedures to minimize errors and increase the effectiveness of inspections
- Improved quality assurance procedures to minimize errors and increase the effectiveness of inspections
- Improved quality assurance procedures to minimize errors and increase effectiveness
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections
V.S.O. Asset Protection Officer
MACY'S
Philadelphia, PA
10.2018 - 05.2019
- Complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law.
- Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions.
- Use two-way communication devices to maintain contact with Store Detectives to ensure store safety.
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by store leadership.
- Know of and maintain strict compliance with laws and company policies concerning apprehensions, searches seizures, and preservation of evidence.
- Regular, dependable attendance, and punctuality.
Security Shift Supervisor
Tropicana Casino Hotel and Resort
Atlantic City, NJ
06.1994 - 10.2018
- Supervises all Security and Bike Patrol Officers' field activities to ensure adequate protection of company and guest assets safety of customers and employees within the hotel-casino complex.
- Ensuring staff is always compliant with legal and regulatory requirements
- Coordinated and handled all suspicious activity with management.
- Scheduling and assigning overtime if needed
- Training New Hires
- Supervised 30 employees and their performance of tasks that required, managed 10 Fire Safety Officers
Education
High School Diploma -
Roman Catholic High School
Philadelphia, PA06.1981
Skills
- Excellent communication skills
- Training New Security Officers
- Microsoft Windows
- Safety awareness
- Compliance Training
- Professionalism
- Safety Education
- Team building
- Task Prioritization
- OSHA Compliance
- Written Communication
Certification
- Certificate of Achievement in Customer Service, Atlantic Cape Community College, 05/28/2004, None, New Jersey
- Certificate of Achievement in Introduction to Computers, Atlantic Cape Community College, 06/16/2004, None, New Jersey
- Certificate of Achievement in Microsoft Office Word Level 1, Atlantic Cape Community College, 06/18/2008, None, New Jersey
- Certificate of Achievement in Microsoft Office Excel Level 1, Atlantic Cape Community College, 06/10/2008, None, New Jersey
- Certificate of Achievement in Managing Change, Atlantic Cape Community College, None, None, New Jersey
- Certificate of Achievement in TIPS Training, Atlantic Cape Community College, 04/06/2011, None, New Jersey
Qualificationsachievements
- Emergency Evacuation Training for Frontline, 02/2018
- ATL: Gender Equity Acknowledgement, 02/2018
- Title 31 SAR Incident Reporting Awareness Training, 02/2018
- Workplace Discrimination Prevention, 02/2018
- Sexual Harassment Awareness for Supervisors, 02/2018
- Tropicana ADA Training, 02/2018
- Community Emergency Response Team Training, 04/2009
- Completion of Procedures, Customer Service, Safety and Diversity Training, 03/2009
Timeline
Inspector
American Lighting & Signalization
01.2022 - 06.2024
V.S.O. Asset Protection Officer
MACY'S
10.2018 - 05.2019
Security Shift Supervisor
Tropicana Casino Hotel and Resort
06.1994 - 10.2018
High School Diploma -
Roman Catholic High School
- Certificate of Achievement in Customer Service, Atlantic Cape Community College, 05/28/2004, None, New Jersey
- Certificate of Achievement in Introduction to Computers, Atlantic Cape Community College, 06/16/2004, None, New Jersey
- Certificate of Achievement in Microsoft Office Word Level 1, Atlantic Cape Community College, 06/18/2008, None, New Jersey
- Certificate of Achievement in Microsoft Office Excel Level 1, Atlantic Cape Community College, 06/10/2008, None, New Jersey
- Certificate of Achievement in Managing Change, Atlantic Cape Community College, None, None, New Jersey
- Certificate of Achievement in TIPS Training, Atlantic Cape Community College, 04/06/2011, None, New Jersey
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