Kevin Smith
Columbia,SC
Summary
Accomplished Director at McCall Farms/Peanut Patch, with a proven track record in business development and project coordination. Excelled in budget control, enhancing customer relationships, and driving sales growth. Skilled in business administration and team leadership, consistently achieving and surpassing sales targets.
Overview
16
16
years of professional experience
Work History
Director - Peanut Patch Service
McCall Farms/Peanut Patch
01.2021 - Current
- Customer service liaison for over 25,000 Peanut Patch customers.
- Increased company revenue by streamlining inventory and purchasing processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Coordinate daily shipping and ins-store visits to fulfill customer equipment and point of sale needs.
Director - Concession Sales
McCall Farms/Peanut Patch
11.2017 - Current
- Initiate contact with and enroll new customers in Peanut Patch hot program at concession stands at schools, stadiums, youth sports leagues, and various multi-use venues
- Coordinate sales and installation of Peanut Patch program for new and existing customers.
- Increased concession sales each year and overall increase of over 400%
Manager/Sales Representative
All-Star Sports
01.2017 - 11.2017
- Initiated and grew sales by reaching out to schools, churches, and local businesses for their screen printing and sporting equipment needs
- Managed work schedule for part-time employees, accounted for all daily transactions.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Premium Processing Clerk, Sr.
AIG
12.2015 - 12.2017
- Customer Relations: Maintained positive, working relationships with third-party insurance brokers, customers, and universities using AIG services; reconciled student lists and payment discrepancies that may arise between schools, brokers, and AIG
- Invoicing: Created invoices and posted invoice payments for all schools using AIG; created spreadsheets to track outstanding invoices.
- Enhanced workflow efficiency by promptly sorting, organizing, and distributing incoming correspondence for further processing.
- Improved data accuracy by diligently reviewing and verifying information on processing documents.
Sales Representative
The H.T. Hackney Company
10.2011 - 12.2015
- Sales: Serviced and merchandised stores with focus on meeting annual sales goals and growing sales.
- Increased sales for assigned territory by over $12 million.
- Surpassed sales goals and received performance-based bonus each year.
- Verified product freshness and placed scanner tags to maintain stock consistency
- Performed category resets to maintain updated look within store.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Territory Manager
Swisher International, Inc.
06.2008 - 10.2011
- Serviced grocery, convenience, and tobacco stores as well as wholesalers in Northeastern South Carolina to achieve annual sales goals.
- Surpassed sales goals and received performance-based bonus each year.
- Ensured product freshness, maintained planogram integrity, and placed scanner tags to maintain stock consistency.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Education
Bachelor of Science - History
Francis Marion University
Florence01.2000
Skills
- Staff Management
- Business Development
- Business Administration
- Operations Management
- Logistics Management
- Sales management
- Verbal and written communications
- Strategies and goals
- Government relations
- Revenue Generation
- Customer Service Management
- Inventory Management
Certification
Timeline
Director - Peanut Patch Service
McCall Farms/Peanut Patch
01.2021 - Current
Director - Concession Sales
McCall Farms/Peanut Patch
11.2017 - Current
Manager/Sales Representative
All-Star Sports
01.2017 - 11.2017
Premium Processing Clerk, Sr.
AIG
12.2015 - 12.2017
Sales Representative
The H.T. Hackney Company
10.2011 - 12.2015
Territory Manager
Swisher International, Inc.
06.2008 - 10.2011
Bachelor of Science - History
Francis Marion University
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