Dynamic and seasoned professional with extensive experience in the food service industry, dedicated to delivering exceptional customer experiences and operational excellence.
Overview
35
35
years of professional experience
Work History
EVS Tech
Audie Murphy Veterans Hospital
09.2025 - Current
Perform routine cleaning tasks in patient rooms, operating rooms, and common areas. Execute specialized cleaning tasks when necessary.
Adhere to safety protocols and health regulations to ensure a safe environment for patients, staff, and visitors.
Properly segregate, handle, and dispose of hazardous and non-hazardous materials according to established guidelines.
Monitor and maintain cleaning supplies and equipment.
Conduct routine maintenance on floors, including sweeping, mopping, and buffing, as well as carpet cleaning.
Maintenance Tech
Oxford Enterprises
01.2016 - 2025
Efficiently complete service tickets, ensuring timely resolutions and high resident satisfaction.
Prepare vacant apartments for new tenants, optimizing turnover processes and reducing downtime.
Maintain cleanliness and safety of 400-unit complex, minimizing emergency repair requests.
Implement preventative maintenance, identifying issues early to prevent costly repairs.
Make Ready Tech
Lynn at Country Club
01.2013 - 01.2016
Completed work orders efficiently, maintaining company standards and equipment protocols.
Led turnover of vacant units, achieving faster completion than industry norms.
Conducted preventative maintenance, enhancing system reliability and tenant satisfaction.
Utilized mechanical, carpentry, and plumbing skills to deliver superior make-ready services.
Porter
Lakes at Madera
01.2009 - 01.2013
Ensured property cleanliness, enhancing tenant satisfaction and retention.
Inspected buildings and equipment, ensuring optimal functionality and safety.
Removed debris from vacant units, improving property appeal and readiness.
Proficient with shampoo machines, pressure washers, paint sprayers, leaf blowers, etc.
Cable Tech
TradeStar
01.2007 - 01.2009
Installed security cabling per schematics, ensuring compliance in varied environments.
Configured networks for optimal signals using advanced diagnostics.
Terminated CAT 5 cables precisely, maintaining safety in medical and corporate settings.
Front Desk Representative
La Quinta Inn and Suites
01.2003 - 01.2007
Managed guest interactions ensuring high satisfaction and top U.S. ranking.
Executed efficient check-ins and check-outs, optimizing guest experience.
Utilized property management systems to streamline operations.
Contributed to a seamless guest experience with daily customer engagement.
Banquet Server / Bartender
Hyatt Regency
01.2001 - 01.2003
Provided excellent food and beverage service for weddings, retirements, promotions, business receptions, holiday events etc. for many high-profile companies.
Delivered top-notch food and beverage service for diverse high-profile events, enhancing guest satisfaction and fostering client relationships.
Assistant Manager
Jim's Restaurant
01.2000 - 01.2001
Assistant Manager for full-service restaurant. Orchestrated daily operations, optimizing staff performance and customer satisfaction.
Implemented cost-saving measures, resulting in substantial reduction in operational expenses.
Fostered seamless communication between front and back-of-house staff, enhancing operational efficiency.
Managed financial records, contributing to accurate budgeting and forecasting.
Cook/Storeroom Clerk
Kelly AFB
01.1999 - 01.2000
Conducted regular audits to maintain food quality and safety.
Optimized food inventory management, minimizing waste and maximizing operational efficiency.
Maintained storeroom organization utilizing a systematic approach to inventory control, improving access and retrieval times.
Food Service Specialist
USAF
01.1991 - 01.1999
Prepared components for foods such as soups, entrees and side dishes.
Maintained proper temperatures during storage, cooking and serving.
Reduced food waste by implementing proper portion control techniques in meal preparation.
Kept surfaces, tools and equipment clean and sanitized.
Utilized standard recipes to bake, fry, steam or otherwise prepare dishes.
Made food according to standard recipes with requested changes for customer satisfaction.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Education
Instrumentation Technology Associate's Degree -
Lee College
Baytown, TX
Computer Maintenance Certificate - undefined
Lee College
Baytown, TX
Skills
Customer service
Food service
Apartment maintenance
Electrical repairs
Plumbing
Carpentry
Painting
Inventory control
Team leadership
COURSES
1991 Food Service Specialist Training at USAF Cooking School