Kevin Smith
Fort Bragg,CA
Summary
I am a dedicated professional who genuinely cares about fostering safe, welcoming environments where everyone feels heard and valued. Drawing on a diverse background that includes ensuring workplace safety and delivering excellent customer service in varied roles, I am excited to bring my skills and strong commitment to community betterment to a new opportunity.
I thrive in roles where I can support positive experiences for others, whether by assisting people directly, helping maintain safe and orderly spaces, or serving as a visible and approachable resource. I am eager to apply my experience and dedication to making a meaningful contribution in a dynamic team environment.
Overview
14
14
years of professional experience
Work History
Cashier
Red Rino Express
Fort Bragg, CA
07.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash register operations, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Harvest Market at Mendosas
Mendocino, CA
05.2019 - 07.2024
- Consistently deliver outstanding customer service while efficiently managing checkout lines.
- Proactively assist customers with inquiries, demonstrating knowledge of store products and services.
- Adapt to various tasks without managerial oversight, including stocking shelves and assisting in other departments as required.
Associate
Safeway
Fort Bragg, CA
04.2017 - 05.2019
- Created custom flower arrangements tailored to customer preferences, resulting in high customer satisfaction.
- Showcased versatility by assisting with phone inquiries across multiple departments.
- Recognized as a reliable team member, frequently providing support on off-days when called upon.
Warehouse Floor Lead
FBA Inspection LLC
Fort Bragg, CA
08.2012 - 04.2017
- Implemented and enforced safety protocols, ensuring a safe work environment for all employees.
- Led monthly safety meetings, educating staff on best practices and updates in safety regulations.
- Regularly inspected and maintained fire extinguishers and safety equipment.
- Oversaw forklift operations, ensuring certified staff adhered to safe operating procedures.
Education
High School Diploma -
Fort Bragg High
Fort Bragg, CA06-2012
Skills
Dedication to work
- Customer service
- Time management skills
- Patience and empathy
- Team collaboration
- Money handling
- Written and verbal communication
- Professionalism and courtesy
- POS systems
Conflict Resolution
Team Collaboration & Leadership
Adaptability & Multitasking
Customer Service Excellence
Following directions from other colleagues
Punctual
Dedication to work
Timeline
Cashier
Red Rino Express
07.2024 - Current
Cashier
Harvest Market at Mendosas
05.2019 - 07.2024
Associate
Safeway
04.2017 - 05.2019
Warehouse Floor Lead
FBA Inspection LLC
08.2012 - 04.2017
High School Diploma -
Fort Bragg High
SUMMARY OF QUALIFICATIONS
- Skills
- Effective Communication
- Conflict Resolution
- Team Collaboration & Leadership
- Adaptability & Multitasking
- Customer Service Excellence
- Following directions from other colleagues
- Punctual
- Dedication to work