Kevin Sodowsky
Ringwood,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Probation and Parole Officer I
Oklahoma Department Of Corrections
Enid, OK
08.2023 - Current
- Assessed risks posed by a particular offender before granting permission for them to travel outside the jurisdiction.
- Maintained detailed case notes on each parolee's progress towards goals.
- Prepared reports summarizing cases as needed for review by judges or other legal personnel.
- Developed positive relationships with clients through active listening and empathy.
- Investigated violations of parole or probation conditions and took appropriate action when necessary.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Administrative Assistant
Oklahoma Department Of Corrections
Enid, OK
03.2019 - 08.2023
- Provided oversight for offenders assigned to the Administrative Caseload
- Maintained offender files through conducting regular compliance checks in line with policy
- Ensured accurate and timely submission of violation and supplemental reports to courts
- Served as Safety Officer for Enid office
Lead Emergency Dispatcher
Life EMS Ambulance
Enid, OK
07.2014 - 02.2019
- Utilized mapping software programs to identify locations quickly during emergencies.
- Developed strong working relationships with local police departments, fire stations, hospitals and other relevant entities.
- Provided guidance to callers during emergencies and relayed pertinent information to responding units.
- Prioritized multiple tasks simultaneously in high pressure environments.
- Continually monitored events happening within assigned area to anticipate potential problems or threats.
- Created detailed logs of all incoming calls for service including caller information, location details and nature of request and incident reported.
- Managed the full recruitment cycle by reviewing applications, conducting interviews, and providing valuable insights for hiring decisions as well as overseeing staff training and terminations.
Dispatcher
Luckinbill Construction
Enid, OK
01.2012 - 06.2014
- Resolved customer complaints related to service issues or delays.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Maintained logs of all incoming calls and assigned tasks.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Recorded results of service calls to create report summaries for senior management.
- Tracked changes in computer system to keep records current and accurate.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Documented services performed, operations information, and dispatch details in system.
Dispatcher
Greater Houston Livery
Kingwood, TX
06.2011 - 12.2011
- Assigned drivers to appropriate routes based on customer needs.
- Ensured compliance with safety regulations and company policies.
- Updated records of driver locations, delays, and cancellations.
- Provided timely updates to customers regarding their orders or requests.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
General Manager
Pizza Hut
Humble, TX
11.2007 - 08.2010
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Administered employee discipline through verbal and written warnings.
- Trained employees on duties, policies and procedures.
- Supervised employees through planning, assignments, and direction.
Senior Telecommunicator
Houston Police Dept
Houston, Texas
06.2002 - 05.2007
- Monitored radio frequencies for incoming calls and dispatched appropriate personnel accordingly.
- Initiated contact with outside agencies when additional resources were required.
- Updated databases regularly with new information regarding suspects or persons of interest.
- Provided assistance to officers in field by gathering information, relaying messages, and dispatching units as needed.
- Entered data into computer systems such as CAD to generate calls for service or other requests.
- Served as a liaison between departments within law enforcement organizations in order to facilitate communication between units.
- Assessed emergency situations via telephone interviews with callers to determine necessary response level.
- Tracked police units in the field using GPS systems to ensure safety of officers on duty.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
Education
Bachelor of Science - Criminal Justice
Northwestern Oklahoma State University
Alva, OK05-2023
Associate of Science - Business Administration
Northern Oklahoma College
Tonkawa, OK05-2012
Skills
- Corrective Action Planning
- Policy Enforcement
- New Employee Orientation
- Employee Handbook Development
- Employee Onboarding
- Payroll Administration
- Regulatory Compliance
- Microsoft Office proficiency
Timeline
Probation and Parole Officer I
Oklahoma Department Of Corrections
08.2023 - Current
Administrative Assistant
Oklahoma Department Of Corrections
03.2019 - 08.2023
Lead Emergency Dispatcher
Life EMS Ambulance
07.2014 - 02.2019
Dispatcher
Luckinbill Construction
01.2012 - 06.2014
Dispatcher
Greater Houston Livery
06.2011 - 12.2011
General Manager
Pizza Hut
11.2007 - 08.2010
Senior Telecommunicator
Houston Police Dept
06.2002 - 05.2007
Bachelor of Science - Criminal Justice
Northwestern Oklahoma State University
Associate of Science - Business Administration
Northern Oklahoma College
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