
Computer Science graduate from Florida International University, with hands-on experience supporting technology operations in a healthcare pharmacy environment. Strong foundation in software development, system troubleshooting, and workflow support, with experience working alongside clinical and administrative teams. Proven ability to analyze processes, support end users, and translate technical concepts into practical solutions. Seeking an entry-level Epic Analyst or Healthcare IT role where technical skills and healthcare exposure can be further developed.
• Provided technical support for office systems, computers, printers, and software used in daily operations.
• Assisted with organizing digital records and improving internal technology workflows.
• Supported pharmacy and administrative teams with technology-related needs in a healthcare environment.
• Helped manage scheduling, documentation, and general office operations.
• Delivered customer service to patients, vendors, and partners via phone and in person.
• Assisted management with task tracking, coordination, and operational organization.
941 NE 79th St, Miami, FL 33138
(305) 460-8600
Programming & Development
PHP
Laravel
Swift
Basic Web Development Concepts
Technology & Tools
Application Debugging & Testing
Basic Database Concepts
Microsoft Office (Word, Excel, Outlook)
Professional Skills
Problem Solving
Customer Service
Time Management
Team Collaboration
Healthcare Environment Experience