Kevin Souphaphone
Bridgeport,CT
Summary
Innovative Restaurant Manager with more than over six years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
9
9
years of professional experience
Work History
Autoglass technician
Payless autoglass
Stratford, CT
06.2023 - Current
- Replaced damaged windshields using appropriate tools and safety measures.
- Inspected auto glass for defects and ensured proper installation techniques.
- Maintained a clean and organized work environment to enhance efficiency.
- Assisted customers in selecting suitable glass products for their vehicles.
- Adhered to OSHA regulations related to handling hazardous materials used during repairs and replacements.
- Attached moldings, clips, and weather stripping to ensure proper fitment of the glass.
- Repaired minor scratches in auto glass surfaces as needed.
- Prepared work orders, set up and updated accounts and closed out service tickets.
- Repaired and installed different types of automobile glass in various makes and models.
- Checked all windows for water leaks after installation was complete.
Fast Food Manager
Pearls n swirls
Fairfield, CT
04.2017 - Current
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Developed and maintained exceptional customer service standards.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Fast Food Worker
Subway
Stratford, CT
- Communicated with customer to provide menu offering details and assist with decision-making.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Organized food preparation stations and replenished supplies regularly.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Followed all company safety standards, including food quality and sanitation procedures.
- Effectively worked with teammates and openly invited coaching from management team.
- Quickly and efficiently processed payments and made accurate change.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
Education
High School Diploma -
Warren Harding Highschool
Bridgeport, CTSkills
- Customer service best practices
- Restaurant operations management
- Adaptable
- Hiring and training
- Stable work history
- Customer-oriented
- Influencing and persuasive
Timeline
Autoglass technician
Payless autoglass
06.2023 - Current
Fast Food Manager
Pearls n swirls
04.2017 - Current
Fast Food Worker
Subway
High School Diploma -
Warren Harding Highschool