
Dedicated Youth Services Professional experienced in managing community-focused programs. Expertise in staff supervision, support coordination, and documentation management while enhancing collaboration with families and partner agencies. Focused on building respectful relationships with youth and fostering an inclusive environment to ensure program consistency.
Supervised 8-20 youth residents per shift and managed multiple housing pods during staffing shortages to ensure safety and security. including assuming expanded operational responsibility during staffing shortages. Appointed to Utility within six months, based on
demonstrated leadership, reliability, and sound decision-making. Managed admissions and releases, control desk operations, documentation, and coordination with courts, law enforcement, and child welfare agencies. Ensured compliance with safety, security, data systems, and PREA while supporting crisis intervention, staff coverage, and building positive, respectful relationships with
youth to promote engagement, accountability, and a supportive program environment.
Facilitated communication between families and school staff to support student engagement, progress, and positive outcomes. Engaging to make strong relationships. Providing essential administrative support, facilitating communication, managing records, and assisting with events and projects to ensure smooth operations, and collaboration among stakeholders. Developed engaging lesson plans that align with curriculum standards. Observing and monitoring children's activities related to all student enrollment, attendance, and academic performance throughout the school district. Led professional development workshops focused on innovative teaching methods, even taking on the role of a substitute teacher for the remainder of a year that rolled into two years.
Implemented and coordinated the recruitment, selection, and training of site workers, acting as the first line of problem-solving. Ensured all needs were met, maintained paperwork, staff, and client relations by assigning daily tasks, and administering POS when required. Filed and managed daily program records and documentation, maintaining a proactive and organized approach to service delivery. Helping over 200 students a day and leading eight colleagues on staff.
Supervised 500 employees at Ford Motor Company, coaching daily production operations on safety, quality, and production across rotating shifts. Supported the production of high-quality vehicles, contributing to a 33% increase in quality and production numbers. Monitored daily and monthly production reports for the Lead Managing Process Supervisors. Programmed/resetting AIS box and Andon light systems, while managing daily pay input for all working employees. Adherence to safety and quality standards (OSHA), training, and mentoring team members on operational procedures, with the continuation of product efficacy.