Kevin Square
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Juvenile Detention Coordinator
James T. Strickland Youth Center
12.2018 - Current
- Knowledge of behavioral problems of neglected and delinquent juveniles.
- Knowledge of proper restraining techniques of juveniles and the application of these techniques.
- Ability to understand and follow verbal and written instructions in a timely manner.
- Ability to evaluate and take prompt, effective action in physical altercations, and emergency situations.
- Knowledge of federal, state and local pertaining to juvenile security, classification, care, and discipline.
- Ability to determine the appropriate level of force needed for juvenile restraint.
- Ability to handle multiple tasks simultaneously.
Security Officer
Coastal Security
01.2019 - 04.2021
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
Assistant Manager
Family Dollar
03.2013 - 01.2016
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Team Leader
HydroChem
08.2012 - 03.2013
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Generated reports detailing findings and recommendations.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Held weekly team meetings to inform team members on company news and updates.
Education
High School Diploma -
Lillie B. Williamson High School
1567 East Dublin St. Mobile, Al 3660505.2010
Skills
- Document Management
- Customer Service Management
- Work Planning and Prioritization
- Regulatory Compliance
- Relationship Building
- Recordkeeping
- Team Leadership
- Handling Complaints
Certification
- CPR
Timeline
Security Officer
Coastal Security
01.2019 - 04.2021
Juvenile Detention Coordinator
James T. Strickland Youth Center
12.2018 - Current
Assistant Manager
Family Dollar
03.2013 - 01.2016
Team Leader
HydroChem
08.2012 - 03.2013
High School Diploma -
Lillie B. Williamson High School
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