Vigilant, skilled security professional offering over 10 years of experience in working independently to uphold tight security for facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed-circuit feeds. Honest and dedicated individual trained in use of lethal and non-lethal defensive techniques.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Mold/Water Technician
SERVPRO
08.2024 - Current
Perform production processes, demolition and other labor intensive tasks
Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Adhere to safety and risk management guidelines at all times
Communicate with restoration supervisor and other technicians to maintain efficient production processes
Perform end-of-day/end-of-job cleanup and breakdown
Leave jobsite with a clean and orderly appearance
Armed Security Guard
Capitol Special Police
04.2024 - 08.2024
Patrolling: Armed security guards patrol an area to check for safety and security risks
Preventing unauthorized access: They prevent people from entering restricted areas or accessing items on the property
Responding to incidents: They respond to reported incidents and emergencies
Using weapons: They carry a weapon for defense and de-escalation, and use it when necessary to regain control of a situation
Documenting: They document incidents in security logs or reports, and maintain a log of activities
Coordinating with law enforcement: They coordinate with law enforcement when needed
Screening: They screen visitors and bags for weapons and explosives
Monitoring: They monitor closed-circuit television (CCTV) equipment for potential issues
Maintaining weapons: They maintain and qualify with their assigned weapons
Providing customer service: They provide professional customer service to visitors and employees
Assisting with special events: They assist with special events and VIP/dignitary visits
3rd Shift Armed Supervisor (Iredell Memorial ER Dept)
Walden Security
08.2023 - 12.2023
Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager
Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations
Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expels persons engaging in suspicious or criminal acts
Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks
Responsible for the performance of the shift Security Officers on duty
Has a working knowledge and understanding of the Specific and General Post instructions for post(s)
Has practical knowledge of all additional and emergency post instructions that are called for by the client
Patrols post assigned by walking or using company provided vehicle where applicable
Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment
Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday
Sales Team member/Range & Rso
Blackstone Shooting Sports
08.2023 - 12.2023
Exceed guest expectations by providing exceptional customer service and personalized shopping experiences
Utilize your product knowledge to educate and assist guests in selecting the right firearms, accessories, and services
Meet and exceed individual and team sales goals through effective sales techniques and relationship building
Maintain the sales floor's appearance and organization, ensuring products are well-displayed and fully stocked
Engage with guests through demonstrations and educational opportunities that highlight the features and benefits of our products
Collaborate with team members to create a welcoming and enjoyable environment for all guests
RSO duties: Enforcing safety rules: Ensuring that all firearms and range safety rules are followed
Conducting safety briefings: Providing instruction on the safe use of firearms
Responding to emergencies: Administering aid and assistance in the event of an emergency
Conducting range inspections: Performing range opening and closing inspections
Assisting shooters: Helping with stoppages, malfunctions, and other issues
Armed Security Guard
Strategic Security Corporation
10.2020 - 03.2023
Welcome customers, guests, shoppers, victims, customers, associates, tenants in a warm, gracious manner inviting them into the location
Engage by being proactive, examples below
Proactively scan for potential threats stemming from criminal activity or life safety issues
Proactively seek out and develop rapport with customers by assessing what is important to them and addressing it
Proactively stay current with the latest information as it pertain to your site and area that may include but not limited to: crime trends, terrorist threats, area shops, restaurants and attractions, including brand profiles, merchandise collections, promotions and current news
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
Identify and warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits
May be required to utilize hand held wands or walk through magnetometers
Prevent individuals from theft of company property
Investigate and prepares reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
Liaison with local law enforcement
Share that information with customers or any of above when interactions with them require it
Guide customers to their destinations or available open lines or other key points of interest
Anticipate and answer customer inquiries
Know you job and local area
Facilitate various guest services, including transportation and area attraction inquiries
Troubleshoot customer issues, concerns, or complaints; relay pertinent information to management
Ensure job site area with your area of control is clean and professional at all times
Assist with basic first aid
Make emergency notifications
Perform security patrols of designated areas on foot or in vehicle
Critical Facility Officer/Bank Protection Officer
G4S
01.2019 - 02.2020
Perform security patrols of designated areas on foot or in vehicle
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Sound alarms, or call fire/police department, in case of fire, or presence of unauthorized persons
Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits
Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
Investigate and prepare reports on accidents, incidents, and suspicious activities
Provide assistance to customers, employees and visitors in a courteous and professional manner