Kevin Stiles
Orlando,FL
Summary
Focused Lead Transportation Security Officer with a passion for providing security and protection of travelers. Skilled with operating the necessary technology to identify threats. Friendly and personable with excellent communication skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Transportation Security Officer
Transportation Security Administration, TSA
06.2011 - 06.2023
- Safeguarded transportation operations at commercial airports and railway stations
- Managed team of trained security professionals engaged in anti-terrorism activities
- Used explosive detection machines and chemical swab systems to identify potential hazards
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction
- Engaged in casual conversations with individuals to assess and analyze behaviors
- Used Microsoft Office and Microsoft Word to document and create incident reports
- Conducted regular patrols of key areas to spot and control security concerns
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries
- Attended daily briefings with supervisors to discuss issues with security screening processes
- Performed pat-downs to look for unauthorized materials and weapons
- Developed and maintained positive rapport with passengers and other airport personnel
- Monitored security checkpoints for compliance with applicable security protocols
- Responded effectively to security incidents and provided guidance regarding security procedures
- Screened over 3,000 passengers per day by verifying ID's and boarding passes
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property
- Assisted with deployment of advanced technology and equipment for screening purposes
Warehouse Worker
Donovan Marine
03.2010 - 09.2010
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 100 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assembled pallets and crates for secure transportation of materials.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Strapped items down over protective padding to secure throughout transportation.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Picked and packed order items.
- Safely and securely loaded items to prevent damage during transport.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Transported merchandise pallets to move in warehouse.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Prepared and checked outbound shipments for accuracy.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Updated merchandise pricing to match new values and special promotional rates.
- Pre-assembled containers to be easily selected by packing associates.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Marked stock with identification tags and labels to outline information such as storage locations.
Loss Prevention Officer
Bass Pro Shops Outdoor World
08.2002 - 01.2009
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Completed incident reports and activity logs for accurate, current records.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Liaised with law enforcement and security personnel in issue investigation.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Education
High School Diploma -
South Broward High School
Hollywood, FL06.2004
Skills
- Threat Mitigation
- Situational Awareness
- Interpersonal Communication Skills
- Behavioral Analysis
- Responding to Emergencies
- Verbal and Written Communication
- Team Development
- Great Critical Thinking Skills
- Complex Problem-Solving
- Customer Service and Assistance
- Active Learning
Accomplishments
- Supervised team of 30 staff members.
- Collaborated with team of 15 in the development of Passenger Information Officer.
- Achieved Employee of the Month through effectively helping with improving effective communication in my airport.
Certification
- Behavioral Awareness Training - 2011-2023
hobbies
I enjoy the outdoors.
* Camping
* Fishing
* Hunting
* Hiking
* Boating
* Kayaking
* Archery
* Shooting Sports
* Team sports
Timeline
Lead Transportation Security Officer
Transportation Security Administration, TSA
06.2011 - 06.2023
Warehouse Worker
Donovan Marine
03.2010 - 09.2010
Loss Prevention Officer
Bass Pro Shops Outdoor World
08.2002 - 01.2009
High School Diploma -
South Broward High School
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