Kevin Strebe

• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
• Developed rapport with repeat customers, remembering names and preferences for personalized service experiences. With high end clientele that required discretion and sophistication.

• Tracked revenue metrics to optimize pricing strategies in alignment with market demand while maximizing profitability.
• Streamlined vehicle retrieval process with improved communication and organizational skills.
• Coordinated with other departments to ensure seamless guest experiences during special events or peak times.
• Assisted in hiring new team members by conducting interviews and making recommendations based on qualifications and fit within the company culture.
• Managed scheduling, training, and supervision of valet staff for optimal performance and consistent service quality.
• Developed strong rapport with guests through attentive service, anticipating needs, and addressing concerns promptly Including organization and staffing for all private parties.
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• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Crafted special drink and cocktail menu items for seasonal offerings.

• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
• Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.

Buyers and sellers of upscale boutique clothing with private bar

• Self-motivated, with a strong sense of personal responsibility.
• Organization of bimonthly fashion shows throughout Coachella Valley
• Worked flexible hours across night, weekend, and holiday shifts. With zero sick days.
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