Kevin Stroupe
Summary
Dynamic Parts Specialist with proven expertise at O'Reilly Auto Parts, excelling in parts identification and customer service. Enhanced inventory accuracy through effective stock control and problem-solving skills, significantly improving customer satisfaction. Adept at training team members and optimizing operations, fostering a collaborative work environment. Proficient in SAP and inventory management.
Overview
19
19
years of professional experience
Work History
Parts Specialist
Oreilly Auto Parts
08.2025 - Current
- Assisted customers in identifying and locating automotive parts, enhancing service efficiency.
- Processed part orders accurately to maintain inventory integrity and support timely delivery.
- Utilized point-of-sale system to manage transactions, ensuring smooth customer interactions.
- Educated customers on product features and benefits, improving overall satisfaction levels.
- Collaborated with team members to streamline stock replenishment processes, reducing downtime.
- Conducted regular inventory checks to identify discrepancies and optimize stock management.
- Resolved customer inquiries effectively, contributing to positive shopping experiences and loyalty.
- Served customers in-store and by telephone to answer questions and place orders.
Warehouse Operator
Graybar Electric
06.2006 - 12.2007
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Loaded and unloaded shipments, ensuring compliance with safety standards.
- Assisted in organizing stock locations for improved accessibility and efficiency.
- Collaborated with team members to meet daily operational goals and deadlines.
- Conducted routine inspections of equipment to ensure optimal performance and safety.
- Implemented effective labeling systems to enhance inventory tracking processes.
- Trained new employees on standard operating procedures and safety protocols.
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
- Reduced waste, implementing sustainable practices in packaging and disposal.
- Improved safety standards by conducting regular equipment checks and safety drills.
- Ensured accurate order fulfillment, significantly reducing customer complaints.
- Enhanced team productivity with thorough training on warehouse management systems.
Education
Associate of Science - Forensic Science
American InterContinental University
Schaumburg, ILCabling - Fiber-optics
Haywood Community College
08-2004
Associate of Science - Physics
Crowder College
Neosho, MO07-1996
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Sales support
- Parts identification
- Parts documentation
- Stock control
- Customer service
- Ordering parts
- Verbal and written communication
- Invoice processing
- Order fulfillment
- Problem-solving skills
- Shipping coordination
- Email communication
- Clean driving record
- Coordinating paperwork
- Cycle counting
- Sales training
- Supply orders
- Inventory management
- Inventory auditing
- Proficient in [software]
- Product demonstration
- Customer education
- Improving customer satisfaction
- Forklift operation
- Team collaboration
- Promotional planning
- Training and coaching
- Suggestive selling
- Operations management
- Product merchandising
- Technical acumen
- Account updating
- Delivery coordination
- Display building
- Parts installation
- Vehicle operations
- SAP
- Stock number and pricing data
- Replacement parts identification
- Maintenance schedules
- Returns management
- Active listening
- Payment processing
- Product research
- Customer relationship development
- Inventory coordination
- Price negotiation
- Product recommendations
Timeline
Parts Specialist
Oreilly Auto Parts
08.2025 - Current
Warehouse Operator
Graybar Electric
06.2006 - 12.2007
Associate of Science - Forensic Science
American InterContinental University
Cabling - Fiber-optics
Haywood Community College
Associate of Science - Physics
Crowder College