Kevin Taylor

Owner

The Bald Guy Handyman

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Established foundational processes for business operations.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Expanded business into new markets, cond
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.