KEVIN TERRITO SR.

Managed the performance of 9 technicians to ensure a safe and productive work environment . Communicating courteously with customer by phone, email and face to face. Trained staff to deliver a high standard of customer relations. Oversaw the implementation of organizational polices and safety procedures. Prepared weekly schedule and payroll. Recommended and scheduled preventive maintenance for customers forklifts.

Handled customers requests and inquiries, walk in and over the phone. Recommended solutions to resolve customers problems. Received daily stock orders, input stock into computer system and performed inventory cycle counts. Performed opening and closing procedures while performing cash handling and bank deposits. Performed daily and weekly reports.

Performed daily inspection of industrial sewing machines before start of shift. Performed operations of machines. Oversee, Maintain and repair basic maintenance problems that arise while machines are running. Performed preventive maintenance on machines and keep maintenance log of each machine worked on. Achieve daily and weekly goals.

Provided superior customer relations. Recommended service and scheduled preventive maintenance for customers vehicles. Managed a team of 3 technicians. Provided phone coverage to resolve customers concerns. Input of customer information in computer system.

Managed an aftermarket auto parts store. Provided superior customer relations. Hired and trained new employees in compliance of company polices and safety procedures. Oversaw and managed 8 - 10 personnel and controlled a payroll percent with in budget. Performed opening and closing procedures, payroll, scheduling, daily and weekly reports, proposed yearly budgets, cash handling, bank deposits, inventory control and merchandising of store.