Kevin Terry
Waco,TX
Summary
Accomplished Store Manager at Zales The Diamond Store, adept in inventory and retail management, showcases a proven track record in enhancing customer satisfaction and streamlining operations. Leveraging outstanding communication and problem-solving skills, successfully mentored teams to exceed performance goals. Expert in budget administration, significantly improved financial accuracy and operational efficiency.
Overview
29
29
years of professional experience
Work History
Store Manager
Zales The Diamond Store
11.1997 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Lead Accounting Specialist
7-Eleve Corp
04.2000 - 05.2005
- Input financial data and produced reports using Microsoft.
- Collaborated with cross-functional teams to develop budgets, ensuring accurate financial planning and forecasting.
- Input financial data and produced reports.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Coached, trained, and delegated tasks to 18 team members to meet specific department goals.
- Leveraged advanced Excel skills to create dynamic financial models for decision-making purposes.
- Met accounting financial standards by providing accounting department annual budget information.
- Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
Accounts Payable Clerk
Navarro Regional Hospital
09.1995 - 04.2000
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Evaluated financial records to detect errors and discrepancies.
Education
High School Diploma -
Frost ISD
Frost, TX05.1992
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Outstanding communication skills
- Inventory Management
- Goals and performance
- Budget Administration
- Retail Inventory Management
Timeline
Lead Accounting Specialist
7-Eleve Corp
04.2000 - 05.2005
Store Manager
Zales The Diamond Store
11.1997 - Current
Accounts Payable Clerk
Navarro Regional Hospital
09.1995 - 04.2000
High School Diploma -
Frost ISD
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