Kevin Thach
Tacoma
Summary
Experienced with installing and maintaining various systems and equipment. Utilizes thorough technical knowledge to ensure accurate and efficient installations. Track record of working well under pressure and meeting tight deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Installation Technician
ADT
10.2019 - 01.2025
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Improved service delivery, staying on top of challenging schedules with multiple competing timelines.
- Delivered personalized training to homeowners on managing their smart home systems, enhancing user experience.
- Managed maintenance activities, supervised staff, and inspected equipment.
Education
Associates of Applied Technology - Trainee
Clover Park Technical College
01.2019
High School Diploma -
Henry Foss High School
Tacoma, WA06-2017
Skills
- Communication
- Problem Solving
- Analytical Skills
- Equipment installation
- Worksite safety
- Customer service
- Troubleshooting skills
- Field service
- Work inspection
- Drawing interpretation
- Troubleshooting and diagnosis
- Maintenance and repair
- Customer relations
- Reliability
- Work order completion
- Decision-making
Certification
Certificate from CPTC for Low Voltage Electrical Program, 08/01/19
Timeline
Installation Technician
ADT
10.2019 - 01.2025
Associates of Applied Technology - Trainee
Clover Park Technical College
High School Diploma -
Henry Foss High School
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