Kevin Thompson
Union City,CA
Summary
Experienced Stationary Engineer with a strong foundation in boiler operations and maintenance. Ensures optimal equipment efficiency and safety through diligent inspections and timely repairs. Skilled in troubleshooting and resolving mechanical issues, effectively communicating with team members. Proficient in water treatment of boiler systems and experienced in working with reverse osmosis systems.
Overview
18
18
years of professional experience
Work History
Steam Turbine Tester
Northrop Grumman
10.2022 - 03.2024
- Steam turbine tester with extensive work on boiler plant operations
- Stationary engineer 3rd class license currently active
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Maintained boiler room log by recording meter and gauge data readings, water test results and quantity of fuel consumed.
- Assisted in emergency situations, quickly addressing malfunctions to minimize damage and ensure employee safety.
- Monitored heating and cooling system performance through alarms, temperature and pressure differentials.
- Adjusted valves and controls to set specified water level and steam pressure of boiler.
Bartender
Lounge 3411
11.2021 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintenance Technician
Ale Industries Brewing
06.2015 - 09.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Bartender
Buffalo Wild Wings
10.2014 - 05.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Customer Service Rep
AT&T
10.2012 - 08.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Bartender, Trainer & Server
Chili's Bar and Grill
09.2010 - 01.2012
- Initially started working at this company as a server, which required me to take customers' orders and serve their food
- Less than a year I became a trainer and shortly after learned the drink menu to become one of the leading bartenders
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Nuclear Machinist Mate
USS Enterprise
03.2006 - 01.2009
- Supervised power plant operations and casualty responses of nuclear propulsion plants
- Performed corrective and preventive maintenance of nuclear propulsion components
- Operated numerous types of steam driven turbines, steam driven/motor pumps and various types of valves incorporated in Naval Nuclear plants
- Maintained peak performance of nuclear machinery with consistent preventive maintenance and repairs.
- Contributed to successful plant shutdowns, orchestrating detailed procedures for equipment isolation and decontamination.
- Conducted extensive valve maintenance for optimal flow control within steam generation systems, contributing to improved heat transfer rates between primary coolant loops and steam generators.
Education
Some college -
Skills
- INDUSTRIAL MACHINERY
- MAINTENANCE
- OPERATIONS
- PREVENTIVE MAINTENANCE
- TURBINES
- Customer Service
- Various Cash Registers
- Various computer programs
- Mechanical Systems
- Turbine Generators
- Plant Operations
- Maintenance Planning
- Engineering Principles
- Lube Oil Systems
- Preventive Maintenance
- Thermodynamics
- Corrective Maintenance
- Fluid Mechanics
- Steam Turbines
- Hazardous Materials
- Electrical Principals
- Material Science
- Pump Operations
- Technical Research
- Performing repairs
- Heat exchanger maintenance
- Installing new components
- Pump maintenance
- Valve repair
Military Service
Navy, United States, E-4, 04/01/05, 07/31/09, Plant Operator/Maintenance Supervisor
Contact
Union City, CA 94587
Personal Information
Authorized To Work: US
Timeline
Steam Turbine Tester
Northrop Grumman
10.2022 - 03.2024
Bartender
Lounge 3411
11.2021 - 01.2023
Maintenance Technician
Ale Industries Brewing
06.2015 - 09.2021
Bartender
Buffalo Wild Wings
10.2014 - 05.2016
Customer Service Rep
AT&T
10.2012 - 08.2014
Bartender, Trainer & Server
Chili's Bar and Grill
09.2010 - 01.2012
Nuclear Machinist Mate
USS Enterprise
03.2006 - 01.2009
Some college -
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