Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Tirado

Laredo,TX

Summary

Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Lead Crew Member

Little Caesars
09.2022 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed 100% of time.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects

Package Handler

International Tradelink Synergy, LLC
05.2021 - 12.2021
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.

Lead Customer Service Representative

Circle K
09.2020 - 04.2021
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Responded to customer calls and emails to answer questions about products and services.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

High School Diploma -

Martin High School
Laredo, TX
05.2019

Skills

  • Teamwork and Collaboration
  • Safety Standards
  • Special Orders
  • Customer Needs Assessments
  • Crew Coordination
  • Employee Discipline
  • Customer Satisfaction
  • Cash Register Operations
  • Sales Techniques
  • Multitasking and Organization
  • Safety Procedures

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lead Crew Member

Little Caesars
09.2022 - Current

Package Handler

International Tradelink Synergy, LLC
05.2021 - 12.2021

Lead Customer Service Representative

Circle K
09.2020 - 04.2021

High School Diploma -

Martin High School

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Kevin Tirado