Dedicated medical professional offering 38 years of experience in the medical landscape. Eager to bring an excellent work ethic and commitment to patient care. Hardworking and devoted to continuous professional development. Organized Paramedic bringing a proven history of providing excellent patient care through expert medical knowledge and strong patient rapport. Thorough and knowledgeable with a focus on creating a safe and trusting care environment. Adaptable Paramedic enthusiastically seeking a program director role in which to leverage an aptitude for supervisor and critical thinking. Proven leader illustrated over 33 years of excellent medical performance.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Deputy Chief
Walker County ESD2/New Waverly FD
06.2011 - Current
Evaluated patient vital signs and status to determine care needs.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Conducted equipment and vehicle checks with required frequency to ensure proper operation.
Operated emergency vehicles safely to efficiently transport emergent patients.
Assessed situation severity of emergent medical incidents and provided care accordingly.
Executed well-informed critical decision making in high-pressure situations.
Demonstrated strong commitment to quality care through continuous training and development.
Administered tests and medication to stabilize patients in field or in transit.
Developed team communications and information for shift meetings.
Supervised 7 firefighters in providing excellent customer service to callers requiring assistance for fire and medical issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Worked with fire chief to resolve all problems, improve operations and provide exceptional customer service.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Recorded, analyzed and gathered intelligence to achieve community safety.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Interceded between employees during arguments and diffused tense situations.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Completed bi-weekly payroll for 14 employees.
Paramedic
Huntsville-Walker County EMS
10.2011 - Current
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Executed well-informed critical decision making in high-pressure situations
Evaluated patient vital signs and status to determine care needs.
Administered tests and medication to stabilize patients in field or in transit.
Demonstrated strong commitment to quality care through continuous training and development.
Assessed situation severity of emergent medical incidents and provided care accordingly.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Conducted equipment and vehicle checks with required frequency to ensure proper operation.
Provided rescue and emergency medical assistance for fire victims.
Monitored patient status during ambulance transport and transfer.
Confirmed accurate completion of forms and reports for admission, transfer and/or discharge of each resident.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
Monitored students for signs of trauma, abuse and neglect.
Treated patients with strokes, head traumas, comas, and intracranial hematomas.
Director
MEDPRO EMS
10.1999 - 08.2011
Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
Mitigated costs while collaborating with vendors to manage inventory items.
Confirmed company documentation met ISO requirements and day-to-day operations followed documentation.
Optimized processes and supervised 20 employees, including overseeing administration, budgeting, sales and scheduling protocols.
Tasked to turn around low growth operation by solidifying workflow processes, strengthening client relationships, and improving communications supporting client advocacy.
Developed and maintained positive relationships with employees.
Assisted company executives during decision-making process by compiling daily reports to suggest corrective action.
Directed staff of 20 personnel and managed budget totaling $1,000,000 annually.
Created organization's mission and vision statements for use by all employees.
Analyzed business needs while soliciting customer feedback for process improvements.
Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
Supervisor
ETMC EMS
11.1991 - 10.1999
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Directed staff of 6 personnel and managed budget totaling $100000 annually.
Worked with management team to implement proper division of responsibilities.
Conducted scheduled and impromptu evaluations to assess work performance.
Education
Emergency Medical Technology
Tyler Junior College
Troup, TX
Emergency Medical Technology
San Jacinto College District
Pasadena, TX
General Studies
Lone Star College System
Spring, TX
Skills
EMR / EHR
Patient assessments
Regulatory compliance
Medication administration
Maintenance and repair
Infection control and aseptic procedures
Direct patient care
High-pressure decision management
Pre-hospital care
Intubation
Patient privacy and confidentiality
Triaging
Indirect patient care
Vital sign monitoring
Emergency response
Charting and clinical documentation
Patient management
Certifications
IV insertion
Ambulance transfer
Medical records management
Volunteer medical service
Data entry
Vital sign assessment
Emergency vehicle operation
Timesheet processing
Conflict resolution
Powerful negotiator
Program development
Staff supervision
Report writing and analysis
Training and presentations
Fleet management
EMR charting
Business operations
Staff management
Logistics coordination
Active Listening
Accomplishments
Patient Transfer
Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
Participated in community outreach events like Fire Department annual fireworks .
Quality Assurance
Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Reporting
Prepared regular charts on patients' health related history, medication restrictions and allergies.
Supervised team of 8 staff members.
Certification
Prehospital Trauma Life Support (PHTLS)
Advanced Cardiac Life Support (ACLS) Certification
PALS
BLS
TCFP Intermediate Firefighter
TCFP Basic Wildland
TCFP Officer I
TCFP Instructor I
TCFP Field Examiner
EMS Instructor
PHTLS Instructor
ALERRT CREASE Instructor
NIMS 100 certification
NIMS 200 certification
NIMS 300 certification
NIMS 400 certification
NIMS 700 certification
NIMS 800 certification
Timeline
Paramedic
Huntsville-Walker County EMS
10.2011 - Current
Deputy Chief
Walker County ESD2/New Waverly FD
06.2011 - Current
Director
MEDPRO EMS
10.1999 - 08.2011
Supervisor
ETMC EMS
11.1991 - 10.1999
Emergency Medical Technology
Tyler Junior College
Emergency Medical Technology
San Jacinto College District
General Studies
Lone Star College System
Prehospital Trauma Life Support (PHTLS)
Advanced Cardiac Life Support (ACLS) Certification
PALS
BLS
TCFP Intermediate Firefighter
TCFP Basic Wildland
TCFP Officer I
TCFP Instructor I
TCFP Field Examiner
EMS Instructor
PHTLS Instructor
ALERRT CREASE Instructor
NIMS 100 certification
NIMS 200 certification
NIMS 300 certification
NIMS 400 certification
NIMS 700 certification
NIMS 800 certification
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