Kevin Tuttle
Castalia,Ohio
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Asphalt Maintenance Technician
Erie Blacktop
Sandusky, Ohio
01.2024 - Current
- Performed asphalt patching and crack sealing repairs on road surfaces.
- Inspected and evaluated existing asphalt pavements for maintenance needs.
- Maintained a safe working environment by adhering to OSHA regulations and safety guidelines.
- Operated power tools such as jackhammers, drills, saws, grinders, tampers for various tasks related to asphalt maintenance.
- Identified potential problems or issues that may arise during an asphalt project prior to starting the job.
- Monitored work progress according to established schedules and timelines.
Dispatcher
KS Truckin, LLC
Sandusky
04.2023 - 01.2024
- Scheduled loads according to priority and available equipment
- Monitored dispatch board and adjusted call priorities regularly based on caller needs
- Utilized various software systems to facilitate movement, planning and scheduling
- Monitored changes in delivery schedule and communicated changes to customers
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Sales Associate
Ohio Truck Sales
Sandusky
01.2022 - 04.2023
- Adhered to company initiatives and achieved established goals
- Sold various products by explaining unique features and educating customers on proper application or usage
- Engaged customers in friendly, professional dialogue to determine needs
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Keep receipts to be turned into Accounting for all expenses incurred during travel
- Developed trusting relationships with customers by making personal connections
- Worked with fellow sales team members to achieve group targets
- Answered incoming telephone calls to provide store, products and services information.
Chase Car Driver
Ohio Truck Sales
Sandusky
04.2021 - 01.2022
- Transportation of CDL drivers to Semi
- Maintenance of company provided vehicle
- Mechanical assistance for any issue that may arise in transported semi
- Keep receipts to be turned into Accounting for all expenses incurred during travel.
Manufacturing Technician
Ventra
Sandusky, Ohio
10.2018 - 04.2021
- Responsible for maintaining continuity of production
- Stayed up to date on all processes and procedures
- Quality control in ensuring the product sent to the customer are within the guide lines set forth
- Went through the required training to obtain stacker license
- Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures
- Troubleshot problems with equipment, devices or products.
Customer Service Representative Specialist
Buckeye Broadband
Sandusky, Ohio
09.2014 - 06.2018
- Worked closely with customers on their accounts while establishing, maintaining, and providing excellent customer service
- Stayed up to date on all processes and procedures
- Assisted with all technical related questions in regards to customers experiencing issues with the equipment provided
- Collaborated with team members on how best to achieve our monthly sales goals and to ensure the plan was executed and completed
- Suggestive selling through phone calls incoming and outgoing
- Month over month reporting of cash overages and shortages.
Operations Manager
Pier 684
Sandusky, Ohio
04.2012 - 09.2014
- Create advertisements utilizing Microsoft Word, Microsoft Excel and Internet
- Successful in casting and implementing strategic plans on improvement in sales and customer service
- Multi-tasking in high volume atmospheres
- Conducted performance reviews providing coaching and feedback to benefit both company and employee
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control
- Oversaw financial management activities, including budget management, accounting and payroll.
General Laborer
Sandusky Yacht Club
Sandusky, Ohio
06.2005 - 05.2012
- Setup, supervised and maintained buffet operations as well as functions such as; anniversaries, birthdays, holiday and political parties
- Performed routine maintenance within the marina and establishment to perpetuate the business
- Maintained cleanliness, neatness and organization of all areas
- Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
Education
High School Diploma -
Margaretta High School
06.2006
Skills
- Customer-oriented
- Dependable and reliable
- Excellent sense of direction
- Courteous and polite demeanor
- QC
- Report creation
- Report generation
- Data evaluation
- Technologically savvy
- Project management abilities
- Inbound and Outbound Calling
- Problem-solving abilities
- Sales expertise
- System implementation
- Adaptive team player
- Clerical support
- Asphalt Level 2 Certification
- Aggregate Level 2 Certification
References
- Dan Ferber, Real Estate, 419-366-6716, Known for 10+ years
- Randy Patten, Ventra, 419-271-3633, Known for 10+ years
- Ray Leal, Ventra, 419-271-1709, Known for 10+ years
Certification
- Asphalt Level 2
- Aggregate Level 1 & 2
- Nuclear
Timeline
Asphalt Maintenance Technician
Erie Blacktop
01.2024 - Current
Dispatcher
KS Truckin, LLC
04.2023 - 01.2024
Sales Associate
Ohio Truck Sales
01.2022 - 04.2023
Chase Car Driver
Ohio Truck Sales
04.2021 - 01.2022
Manufacturing Technician
Ventra
10.2018 - 04.2021
Customer Service Representative Specialist
Buckeye Broadband
09.2014 - 06.2018
Operations Manager
Pier 684
04.2012 - 09.2014
General Laborer
Sandusky Yacht Club
06.2005 - 05.2012
High School Diploma -
Margaretta High School