Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
Lancaster
06.2018 - 02.2024
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Worked closely with human resources to support employee management and organizational planning.
Monitored operations and reviewed records and metrics to understand company performance.
Evaluated needs of departments and delegated tasks to optimize overall production.
Managing Bartender
Holiday Inn Express Hotel
Palmdale, CA
02.2022 - 02.2023
Ensured compliance with all applicable laws and regulations regarding the sale of alcoholic beverages.
Performed opening and closing duties as assigned by management.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Stocked displays with new and transferred merchandise.
Greeted frequent visitors by name and explained new promotions.
Filled and served various beverages for customers.
Operated cash register accurately while processing guest transactions.
Effectively communicated with kitchen staff regarding special requests or allergies.
Maintained inventory of liquor, beer, wine, and other beverage items.
Server Trainer
Quaker Steak & Lube
Sandusky, OH
04.2015 - 05.2017
Provided exceptional service to high volume of daily customers.
Educated waiters on menu, memorization strategies and how to convey information clearly.
Instructed new staff members on food handling procedures and service techniques.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Monitored, evaluated and recorded training activities or program effectiveness.
Monitored learner progress and provided ongoing support as needed.
Bartender
Applebee's Grill + Bar
Flint, MI
09.2013 - 03.2015
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Maintained inventory of liquor, beer, wine, and other beverage items.
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Education
Associate of Applied Science - Aircraft Powerplant Technology
Antelope Valley College
Lancaster, CA
05-2026
Bachelor of Science - Aircraft Mechanics
Antelope Valley College
Lancaster, CA
05-2026
Associate of Applied Science - Aircraft Maintenance
Antelope Valley College
Lancaster, CA
05-2025
Skills
Operations Support
Staff Supervision
POS System Operation
Staff Training and Development
Suggestive Selling
Inventory
Customer service expertise
New Hire Training
Sales expertise
Marketing and sales experience
Cocktail list development
Engaging personality
Staff Management
Salesmanship
Order Management
Food Service
Certification
Click Bound Certified
Blueprint Reading
Serv-Safe Certified
AFAB Certified
Affiliations
Photography
Sports
Bowling League
References
References available upon request.
Timeline
Managing Bartender
Holiday Inn Express Hotel
02.2022 - 02.2023
Shift Leader
Taco Bell
06.2018 - 02.2024
Server Trainer
Quaker Steak & Lube
04.2015 - 05.2017
Bartender
Applebee's Grill + Bar
09.2013 - 03.2015
Associate of Applied Science - Aircraft Powerplant Technology
Antelope Valley College
Bachelor of Science - Aircraft Mechanics
Antelope Valley College
Associate of Applied Science - Aircraft Maintenance