Kevin Vega
Dallas,TX
Summary
Dynamic with expertise in claims negotiation and problem-solving. Proven ability to manage client relationships and exceed sales goals through effective communication and strategic planning.
Results-driven professional with a strong background in sales management and project coordination. Skilled in multitasking and utilizing advanced computer skills to enhance client satisfaction and drive revenue growth. Committed to aligning service delivery with customer expectations. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager Director
American water Damage
Dallas, Texas
02.2024 - 10.2025
- Managed client relationships to ensure satisfaction with water damage services.
- Developed sales presentations highlighting service benefits and solutions for clients.
- Coordinated with operations to align service deliveries with customer expectations effectively.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Responded to client inquiries and resolved issues in a timely manner.
Project Manager
CWF Restoration
Dallas, Texas
02.2022 - 12.2023
- Facilitated communication between clients, contractors, and team members.
- Oversaw compliance with safety regulations and quality standards in projects.
- Led team meetings to discuss project updates and resolve issues promptly.
- Managed multiple projects with competing deadlines simultaneously.
- Collaborated with underwriters to assess risk factors for policy approval.
Front Desk Receptionist
JJ Auto insurance
Dallas, Texas
01.2021 - 12.2022
- Managed incoming calls, providing accurate information to clients and staff.
- Scheduled appointments and coordinated meetings for insurance agents and clients.
- Collaborated with team members to streamline front desk operations and procedures.
- Processed payments and transactions, ensuring accuracy in client billing records.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Certification - Xactimate 1
Adjuster School
Dallas, TX10-2025
# 3418239 - All Lines Adjuster
Adjuster School
Dallas, TX10-2025
Skills
- Claims negotiation
- Advanced computer skills
- Casualty and property loss
- Problem-solving
- Multitasking and organization
- Insurance fraud expertise
- Workers' compensation claims
- Highly motivated
- Settlement negotiation
- Critical thinking
- Sales background
- Verbal and written communication
- Xactimate expertise
- Claimant Interviewing
- Verbal communication
- Team building
- Multi-Tasking Capability
- Computer skills
Affiliations
- I help coach a soccer team alongside my 5-year-old son.
- I attend a youth church group as the leader of my group.
- Preparing for a 5k run
Certification
- I’ve completed my Level 1 Xactimate Certification.
- Received all line adjuster licenses.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Manager Director
American water Damage
02.2024 - 10.2025
Project Manager
CWF Restoration
02.2022 - 12.2023
Front Desk Receptionist
JJ Auto insurance
01.2021 - 12.2022
Certification - Xactimate 1
Adjuster School
# 3418239 - All Lines Adjuster
Adjuster School