Kevin Velazquez Lazaro

Work History

Yokohama Tire

07.2024 - Current

Inspected hoses for damage and wear, ensuring compliance with safety standards.
Repaired and replaced hydraulic and industrial hoses in various applications.
Collaborated with team members to improve repair processes, enhancing service efficiency.
Trained junior technicians on hose assembly techniques and safety protocols.
Contributed to company growth by training new technicians on proper hose assembly techniques and safety protocols.
Maintained detailed records of all work performed, including repair logs, inspection results, and client interactions.
Fully trained in every area of the department, making it more viable for flexible work scheduling.
Preforming daily duties in extrusion, while multitasking in helping coworkers to perform at peak efficiency.
Consistently met deadlines for hose assembly projects while maintaining high-quality standards in both workmanship and materials used.

Conrads Total Car Care

07.2022 - 07.2024

Led service team to enhance customer satisfaction through improved response protocols.
Developed training programs for staff to ensure consistent service delivery standards.
Implemented process improvements, reducing service turnaround time significantly.
Collaborated with cross-functional teams to streamline operations and resolve customer issues efficiently.
Resolved customer complaints in professional and timely manner.
Met with customers to discuss service needs and offer available solutions.
Hired, trained and supervised team of service staff members to meet business goals.
Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Crossed trained in technical work to perform from basic lube tech tasks; to mechanical tech tasks
Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Increased overall revenue by upselling additional services and products during routine maintenance visits.
Monitored service staff performance and provided feedback for improvement.

Meritec

07.2021 - 07.2022

Conducted routine inspections to identify maintenance needs and ensure operational efficiency
Performed preventive maintenance on machinery and equipment to minimize downtime
Collaborated with team members to troubleshoot mechanical issues and implement effective solutions
Maintained accurate records of repairs and service schedules using computerized maintenance management systems
Developed standard operating procedures for maintenance tasks to ensure consistency and quality of work
Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Followed safety protocols to minimize workplace accidents.
Ensured smoother operations, maintaining accurate records of all maintenance activities.

Adrian's Construction

10.2017 - 07.2021

Assisted in maintaining tools and equipment for safe construction operations.
Learned and adhered to safety protocols on job sites to minimize risks.
Supported team members by carrying materials and setting up work areas efficiently.
Observed skilled workers to gain knowledge of construction techniques and best practices.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.