Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kevin Villalobos

Fort Collins,CO

Summary

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 2-year background maintaining customer satisfaction and contributing to company success. Conscientious Associate with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies, and executing financial responsibilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

QAQC Engineer

Assured Services
02.2023 - 03.2024
  • Improved product quality by implementing rigorous QAQC processes and procedures.
  • Conducted thorough inspections for adherence to project specifications, resulting in reduced defects and increased customer satisfaction.
  • Optimized testing efficiency by developing automation scripts for routine tasks.
  • Enhanced team performance with continuous training on industry best practices and new technologies.
  • Reduced production errors by conducting root cause analysis and implementing corrective actions.
  • Supported process improvement initiatives, resulting in higher product reliability and reduced costs.
  • Developed comprehensive test plans, ensuring coverage of all possible scenarios for accurate evaluation of product quality.
  • Led efforts to obtain ISO certifications, demonstrating commitment to quality management principles within the organization.
  • Reviewed and approved engineering change requests, ensuring that modifications maintained product quality and conformed to project specifications.
  • Maintained electronic copies of records in dropbox to document completed inspections.
  • Designed, created and tested production models for industrial processes.
  • Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.
  • I know how to draw Isos with correct formatting
  • I was able to keep all records Mtrs for fitting efficiently
  • i know how to read P&IDs

Welder Helper

Assured Services Llc
05.2022 - 09.2022
  • Maintained equipment in good working order.
  • Kept positive attitude focused on learning new processes and techniques.
  • Fetched materials, equipment and tools for welding professionals.
  • Removed trash and excess materials to clean up work areas.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.

Walmart OGP

Walmart
04.2020 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Education

High School Diploma -

Dsst: Conservatory Green High School
Denver Colorado
05.2022

Skills

  • Grinder Operation
  • Multitasking Abilities
  • Layout Support
  • Acetylene Torches
  • Precision and Accuracy
  • Financial Calculation and Analysis
  • Exceptional Communicator
  • Issue and Complaint Resolution
  • Customer Support

Languages

Spanish
Native or Bilingual

Certification

  • Osha 10 Certification

Timeline

QAQC Engineer

Assured Services
02.2023 - 03.2024

Welder Helper

Assured Services Llc
05.2022 - 09.2022

Walmart OGP

Walmart
04.2020 - 05.2022

High School Diploma -

Dsst: Conservatory Green High School

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Kevin Villalobos