Kevin Voline
Trenton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Senior Data Consultant
Paycor Inc
11.2020 - Current
- Collaborated with clients concerning data exchange.
- Verified accuracy of data before sending to the data team.
- Maintain accurate data collection with our clients to ensure their database is built correctly.
- Occasionally help with the scheduling of all the data extraction calls for the team.
- Help with special projects to help ensure the success of my team
Implementation Consultant
Paycor
01.2018 - 04.2020
- Coordinate the conversion of our small market client base to Paycor's human capital product platform.
- Project responsibilities will include identifying client policies, setting clear expectations and deliverables of the implementation process, completing pre implementation verification to ensure accuracy of converted date and communicate client needs to their dedicated support representative.
- Work closely with sales partners to ensure client expectations are being met.
- Train new users on Paycor systems remotely through desktop connections.
- Implementing Payroll, Time and Benefits.
Transition Manager
Transamerica
02.2015 - 09.2017
- Handle the installation/set up of defined contribution retirement plans during start up on conversion, including investment/feature changes.
- Monitor installation project plans to meet deliverable dates and communicating timetables.
- Reconcile wires received and provide allocation instructions to new fund line-up based on fiduciary instructions.
- Ensure the successful hand-off from Sales to Administration after the conversion is complete.
Senior Loss Prevention Agent
Gap Inc
08.2011 - 02.2015
- Trained all incoming sales team members.
- Reduce shortage within the stores by increasing awareness of shoplifting, decreasing internal and external theft.
- Successfully increased apprehensions by 700% and decreased shortage by 66%.
Delivery Builder
Menards
12.2010 - 08.2011
- Responsible for building loads for delivery.
- Thoroughly checked customer's orders to ensure accuracy before being loaded for delivery
Vendor Management Specialist
ATC Aerospace
10.2010 - 12.2010
- Build relationship with vendors to ensure correct airplane engine parts are ordered and shipped.
- Daily contact with vendors for updates via phone and email.
- Held conference calls between our company, the vendors, and the customer to set up shipment.
Delivery Agent
Cincinnati Enquirer
09.2010 - 12.2010
- Delivery 7 days a week of newspaper publications to select customer base.
- Accurately managing my customer list to ensure newspaper delivery to the correct customer
Data Entry Clerk
Cincinnati Insurance Companies
12.2008 - 09.2010
- Effectively multi-task by navigating between screens in company database.
- Spearheaded cross-functional initiative to achieve Company Objectives.
- Exceeded company objectives with over 15 auto policies per day
Customer Service Call Center Agent
Gap Inc Direct
07.2007 - 12.2008
- Helped customers with solutions to problems such as wrong orders, wrong sizes, or not liking the product.
- Investigate credit card fraud.
- Special project- International credit card fraud operation – my personal work resulted in a $30,000 recovery for 1 month
Airport Ramp Agent
Comair
07.2002 - 01.2007
- Load luggage and fuel planes for on time and safe departure.
- Ensure 100% compliance and attention to detail 100% reporting of luggage discrepancies.
Education
High School Diploma -
Dixie Heights High School
Fort Mitchell, KY05.2001
Skills
- Deep Learning
- Data Collections
- Effective Customer Service
- Creative Solutions
- Active Listening
Timeline
Senior Data Consultant
Paycor Inc
11.2020 - Current
Implementation Consultant
Paycor
01.2018 - 04.2020
Transition Manager
Transamerica
02.2015 - 09.2017
Senior Loss Prevention Agent
Gap Inc
08.2011 - 02.2015
Delivery Builder
Menards
12.2010 - 08.2011
Vendor Management Specialist
ATC Aerospace
10.2010 - 12.2010
Delivery Agent
Cincinnati Enquirer
09.2010 - 12.2010
Data Entry Clerk
Cincinnati Insurance Companies
12.2008 - 09.2010
Customer Service Call Center Agent
Gap Inc Direct
07.2007 - 12.2008
Airport Ramp Agent
Comair
07.2002 - 01.2007
High School Diploma -
Dixie Heights High School
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