Kevin Vuckovich
Englewood,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Salon Leader
PetSmart Charities
Dayton, OH
10.1994 - Current
- Managed the daily operations of a busy salon, overseeing staff and clientele.
- Supervised and trained new employees on customer service standards and technical skills.
- Developed detailed schedules for salon personnel to ensure efficient operations.
- Performed administrative tasks such as maintaining accurate records, ordering supplies, managing payroll, and creating financial statements.
- Provided exceptional customer service by handling complaints and resolving issues in a timely manner.
- Analyzed monthly sales reports to identify areas of improvement within the salon.
- Oversaw inventory management processes to ensure adequate stock levels were maintained at all times.
- Conducted regular performance reviews to evaluate team members' progress against set targets.
- Monitored customer feedback surveys to identify opportunities for improving service delivery.
- Trained workers in proper operational procedures and functions and explained company policies.
Education
Animal Production and Care -
Miami Valley Career Technology Center
Clayton, OH05-1996
High School Diploma -
Northmont High School
Clayton, OHSkills
- Employee Training
- Teamwork and Collaboration
- Problem-solving skills
- Appointment Scheduling
- Decision-making skills
- Interpersonal Communication
- Product Sales
- Professional Demeanor
- Active Listening
Timeline
Salon Leader
PetSmart Charities
10.1994 - Current
Animal Production and Care -
Miami Valley Career Technology Center
High School Diploma -
Northmont High School
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