Summary
Work History
Education
Skills
Timeline
Generic

Kevin Walker

Summary

Dynamic leader with a proven track record at Guardsman Limited, excelling in staff management and customer service. Spearheaded targeted training programs and strategic business improvements, enhancing team performance and customer satisfaction. Skilled in decision-making and employee motivation, fostering a culture of excellence and organizational growth.

Work History

Supervisor

Guardsman Limited
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Assistant Manager

AMI
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Associate's Degree - Electrical Engineering

Tarrant High
31 Molynes Road, St.Andrew
06.2014

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making

Timeline

Supervisor

Guardsman Limited

Assistant Manager

AMI

Associate's Degree - Electrical Engineering

Tarrant High
Kevin Walker