Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Knowledgeable Site Inspector constant relations with FEMA Military personnel with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Owner
KingChris Trucking INC
12.2019 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Medical Company First Sergeant
United States Army Reserve
06.1984 - 12.2021
Promoted efficiency in clinical documentation by implementing Electronic Health Record system.
Developed comprehensive training programs for new medical personnel to ensure quality healthcare services.
Enhanced patient care by implementing efficient medical processes and procedures.
Coordinated with physicians and nurses to optimize patient treatment plans, leading to better health outcomes.
Established an open-door policy, encouraging open communication among team members and fostering a supportive work environment.
Increased employee retention rates by creating a positive workplace culture that valued teamwork, collaboration, and personal growth opportunities.
Mentored junior staff members, fostering professional growth and development within the organization.
Implemented safety protocols to minimize risks and maintain a secure environment within the medical facility.
Oversaw daily operations, addressing any issues or concerns in a timely manner to maintain a high standard of service.
Organized regular team meetings to discuss ongoing projects, share updates, and brainstorm solutions for challenges faced in daily operations.
Contributed towards budget planning process through careful resource allocation decisions.
Conducted periodic performance evaluations for employees to ensure adherence to company standards and expectations.
Collaborated with other departments for cohesive company-wide initiatives, promoting seamless communication between teams.
Grew departmental expertise by organizing continuing education opportunities such as workshops or seminars relevant to the healthcare industry.
Managed inventory of medical supplies, ensuring adequate stock levels for uninterrupted patient care.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Spearheaded and implemented new projects to expand scope of engagement.
Collaborated with store manager to maintain daily operations.
Successfully negotiated client contract renewals to create increased revenue.
Deployment Lead
United States Army Reserve
03.2014 - 05.2020
Identified process improvements and implemented best practices for continuous enhancement of deployment strategies.
Facilitated knowledge sharing sessions among team members aimed at enhancing overall expertise in managing complex deployments.
Maintained thorough documentation of all aspects related to deployment projects, ensuring easy access to information for future reference and auditing purposes.
Mentored team members on effective deployment techniques, resulting in increased productivity and team cohesion.
Presented updates to senior leadership, showcasing project status and providing recommendations for continued success in future deployments.
Coordinated resources effectively, assigning tasks based on individual strengths and skill sets while fostering a collaborative work environment.
Served as liaison between IT teams, business units, vendors, and other key stakeholders throughout all stages of the deployment process.
Established strong relationships with clients, ensuring their expectations were met throughout the entire process.
Monitored progress throughout each phase of the deployment lifecycle, ensuring projects stayed on schedule and within budget constraints.
Developed training materials to ensure consistent understanding of deployment processes across the organization.
Conducted post-deployment assessments to identify areas for future improvement and optimization efforts.
Improved communication between cross-functional teams for seamless deployment execution.
Managed project risks and ensured timely resolution of issues, leading to successful deployments.
Provided technical support during critical stages of deployment implementation, resolving issues quickly to maintain momentum.
Analyzed data from past deployments to drive informed decision-making when planning new projects.
Communicated project updates to stakeholders at all levels.
Monitored and tracked project progress to support timely completion.
Partnered with project team members to identify and quickly address problems.
Wrote, updated and maintained project documentation.
Trained personnel on use of IT tools and applications.
Resolved staff conflicts and identified potential areas of improvement.
Established and enforced project timelines and deadlines.
Conducted quality assurance to verify accuracy of data used in IT projects.
Negotiated and managed project budgets to meet goals.
Identified and implemented cost-saving measures in IT projects.
Education
No Degree - Nursing Practice
NFLPN Nursing School
US Army
05-1999
Skills
Customer Communication
Efficient Business Management
Networking Proficiency
Clear and Concise Communication Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Operations management
Project management
Business management
Team oversight
Accomplishments
Collaborated with team of 25 in the development of Combat Lifesaver Training
Supervised team of 20 staff members.
Achieved 98% pass rate by completing all assigned tasks with accuracy and efficiency.
Resolved product issue through visual and hands on testing.
Certification
Master Project Manager (MPM) – American Academy of Project Management.
Financial Risk Manager (FRM) - Global Association of Risk Professionals.
Construction Management Certificate Program Graduate– Construction Management Association of America.