Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Quality Assurance Investigator
John Deere Horicon Works
Horicon, WI
10.1998 - 01.2024
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Performed visual inspections of finished products.
Ensured compliance with all applicable regulatory requirements related to product safety or reliability.
Participated in cross-functional meetings between departments such as manufacturing, engineering, sales, marketing, to discuss quality initiatives.
Conducted regular inspections of products for conformance to specifications, utilizing precision measuring instruments.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Prepared reports summarizing findings from investigations or audits conducted by Quality Assurance Investigators.
Hot End Technician
Cardinal FG
Portage, WI
11.1995 - 09.1998
Followed safety practices to safeguard against injury and damage to property.
Conducted preventive maintenance procedures according to established schedules.
Operated specialized diagnostic tools used to identify system faults.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Shop Manager
Zzip Lube
Baraboo, WI
06.1992 - 10.1995
Recruited and trained new employees to meet job requirements.
Oversaw daily operations, maintaining efficiency and quality standards.
Analyzed customer feedback data to develop action plans for improving services offered.
Enforced customer service standards and resolved customer problems to uphold quality service.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
Some College (No Degree) - Social Work
Winona State University
Winona, MN
Skills
Communication skills
Vigilant and watchful
Punctuality
Relationship building and management
Work ethic
Reliability
Problem solving
Safety procedures
Conflict resolution
References
References available upon request.
Timeline
Quality Assurance Investigator
John Deere Horicon Works
10.1998 - 01.2024
Hot End Technician
Cardinal FG
11.1995 - 09.1998
Shop Manager
Zzip Lube
06.1992 - 10.1995
Some College (No Degree) - Social Work
Winona State University
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