Summary
Overview
Work History
Education
Skills
Websites
Telephone
Volunteer Experience
Timeline
Generic

Kevin Walsh

Columbiana,OH

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 20+year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. 74% Closing percentage

Overview

14
14
years of professional experience

Work History

Territory Sales Manager

Window World
09.2009 - 12.2013
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Drove team revenue totals by bringing in top sales numbers.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Attended trade shows and industry events to promote company products and services.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Spearheaded successful sales strategies for existing and new products across specified territory.
  • Developed and monitored sales representative goals and performance to drive territory goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Achieved or exceeded company-defined sales quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Stayed current on company offerings and industry trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Established and maintained 100 accounts, expanding territory by 74%
  • Presented products and services to prospective customers, converting 74% to paying clients
  • Serviced customer accounts while devoting significant energy to prospecting new leads with 74% conversion accounts within assigned territory
  • Service customer accounts while devoting significant energy to prospecting new leads with conversion rate
  • Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 745%

State Liscensed Mortgage Officer

Society Mortgage
02.2005 - 09.2009
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Worked with underwriters to fix application problems and resolve issues.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Checked loan documents for accuracy prior to closing.
  • Explained different types of loans pertaining to client situations.
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Reviewed loan files and updated to match current standards.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted customers with completing loan applications and other paperwork.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Proactively identified solutions for customers experiencing credit issues.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Assessed loan portfolios for compliance with underwriting policies.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Compiled closing packages for drafting and presentation accuracy.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Researched and updated industry knowledge on changing legislation and regulations.

Territory Sales Manager

Gordon Brothers Water
01.2000 - 02.2005
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Drove team revenue totals by bringing in top sales numbers.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Tracked changing product lines to effectively meet dynamic market demands.
  • Presented products and services to prospective customers, converting [Number]% to paying clients.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Attended trade shows and industry events to promote company products and services.
  • Spearheaded successful sales strategies for existing and new products across specified territory.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented systems and procedures to increase sales.
  • Facilitated business by implementing practical networking techniques.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

No Degree - Liberal Arts And General Studies

Ferrum College
Ferrum, VA

Degree -

School

Skills

  • Make friends quickly ,relaxing client ,gaining trust and helping them to make informed decisions to purchase product Punctual, not early, never late Shows excitement and enthusiasm Haves fun Competitive, played many sports and learned value of team work Always dress business casual

Telephone

Telephone 330 233 7322

Volunteer Experience

Did you manage a team for your club, lead a project for your favorite charity, or edit your school newspaper? Go ahead and describe experiences that illustrate your leadership abilities.

Timeline

Territory Sales Manager

Window World
09.2009 - 12.2013

State Liscensed Mortgage Officer

Society Mortgage
02.2005 - 09.2009

Territory Sales Manager

Gordon Brothers Water
01.2000 - 02.2005

No Degree - Liberal Arts And General Studies

Ferrum College

Degree -

School

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Kevin Walsh