Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Waters

Dayton

Summary

Dynamic Shop Manager at Raymond Tuttle with a proven track record in customer service and employee management. Expert in inventory management and decision-making, ensuring efficient operations and high customer satisfaction. Successfully diagnosed vehicle issues, enhancing service quality and fostering strong relationships with clients and staff alike.

Overview

4
4
years of professional experience

Work History

Shop Manager

Raymond Tuttle
05.2023 - Current
  • To oversee our stock and make sure that we have everything we need for current and past vehicles that may come into the shop so we can take care of any issues we may find.
  • To make sure that all staff is following the work protocol and making sure every customer is satisfied upon leaving the shop.
  • To diagnose customers vehicles and find what is causing the issue, wether that be with a diagnostic computer or a more mechanical like test, then build the estimate for the customer and get in contact with them and see what they would like to do with issue.
  • To always be ready to answer any questions for the new staff that may not know the answer to and make sure they are well suited for the next time the issue may come up.

Grocery Stocker

Bill Monk
08.2021 - 05.2023
  • To maintain my backstock and make sure every thing is cleaned up and easy to acces for any other works or may need to get to it
  • To make sure my appointed isles stay stocker and faced so customers don't have an issue trying to find anything they may need.
  • To help any other workers when done with my own section and make sure that everything that we got in on delivery days was put out and all isles are stocked.
  • To help up pack all of the deliverey and make sure everyone gets there items so we can be as efficent as possible.

Education

High School Diploma -

Dayton High School
3200 N Cleveland St, Dayton, TX 77535
05-2022

Skills

  • Customer service
  • Employee management
  • Health and safety
  • Invoicing
  • Decision-making
  • Inventory management
  • Teamwork and collaboration
  • Relationship building
  • Desktops, laptops, and mobile devices

Timeline

Shop Manager

Raymond Tuttle
05.2023 - Current

Grocery Stocker

Bill Monk
08.2021 - 05.2023

High School Diploma -

Dayton High School