Overview
Work History
Education
Timeline
Generic

Kevin Watkins

Ogden,UT

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Store Manager

Roosters Fun Unlimited
Ogden, UT
04.2017 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Sergeant Fire Direction Control Specialist

United States Army National Guard
Spanish Fork, UT
12.2005 - Current
  • Established secure and stable communication links with team members.
  • Operated gun, missile and rocket systems to put ordnance downrange and on target.
  • Set up antennas and power generators to support communications.
  • Maintained field vehicles in good working order.
  • Drove and operated heavy and light wheeled trucks and tracked vehicles
  • Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Key Holder Supervisor

EZ Pawn
Roy, UT
06.2015 - 04.2017
  • Trained team members in successful strategies to meet operational and sales targets.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Accepted and processed customer returns.
  • Received and counted money.
  • Processed cash, credit, debit and check payments.

Education

High School Diploma -

Ben Lomond High School/Washington High School
Ogden, UT
2002.08 - 2006.09

Timeline

Assistant Store Manager

Roosters Fun Unlimited
04.2017 - Current

Key Holder Supervisor

EZ Pawn
06.2015 - 04.2017

Sergeant Fire Direction Control Specialist

United States Army National Guard
12.2005 - Current

High School Diploma -

Ben Lomond High School/Washington High School
2002.08 - 2006.09

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Kevin Watkins