Kevin Wayne
Southfield
Summary
Dynamic leader with a proven track record at City of Huntington Woods, excelling in project management and conflict resolution. Skilled in inventory management and fostering a motivating work environment, demonstrating adaptability and a professional demeanor. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
31
31
years of professional experience
Work History
Supervisor
City of Huntington Woods
Huntington Woods
06.2019 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Developed strategies to improve team performance and productivity.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Identified needs of customers promptly and efficiently.
- Computer skills: UBS&A, Outlook, BidNet Direct, Public surplus, Miehdwis, Missdig.
Crew Leader
City of Huntington Woods
Huntington Woods
02.2016 - 06.2019
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Analyzed customer feedback surveys to identify areas where improvements could be made.
- Trained new hires on job duties, safety protocols, and company policies.
- Monitored inventory levels and ordered supplies as needed.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Performed general maintenance on tools and equipment used by the crew.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Conducted regular reviews of work orders to confirm completeness of project requirements.
- Inspected equipment for proper operation before use by crew members.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Displayed high standards for quality workmanship, and routinely double-checked work.
- Inspected sites before and after construction projects.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Operated equipment with strong focus on safety and ground communication.
Equipment Operator
City of Huntington Woods
Huntington Woods
12.2007 - 02.2016
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Participated actively in weekly safety meetings held by the site manager.
- Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
- Assisted supervisors in preparing detailed reports related to the completion of assigned jobs.
- Trained new employees in proper operation of heavy machinery according to company guidelines.
- Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
- Used equipment to complete jobs quickly and correctly.
- Located and marked underground pipes and wires to identify safe digging locations.
- Operated equipment to remove debris, snow or other equipment from streets and work areas.
- Kept records of material or equipment usage and completed entries in production logs.
Laborer
City of Huntington Woods
Huntington Woods
08.2002 - 12.2007
- Performed regular checks of equipment for proper operation and safety compliance.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Lubricated, cleaned or repaired machinery or equipment.
- Controlled traffic passing near, in or around work zones.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Cleaned or prepared construction sites to eliminate hazards.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Lubricated and cleaned machinery and tools.
Summer Maintenance Helper
City of Huntington Woods
Huntington Woods
06.1994 - 09.1998
- Operated mowers, blowers, trimmers and other power equipment safely.
- Ensured that all safety protocols were followed while performing work duties.
- Performed routine maintenance on all tools and equipment used for the summer season.
- Assisted with snow removal during winter months if necessary.
- Painted fire hydrants.
- Water main repairs.
- Road Repair.
- Storm and sewer repair.
Education
High School Diploma -
Berkley High School
Berkley, MI06-1996
High School Diploma -
OTEC
Royal Oak, MI06-1996
Skills
- Customer service
- Employee training
- Project management
- Inventory management
- Safety compliance
- Payroll processing
- Budget management
- Department organization
- Task delegation
- Relationship building
- Decision-making
- Staff discipline
- Training and mentoring
- Self motivation
- Adaptability
- Professional demeanor
- Organizational skills
- [Software] experience
- Strategic planning
- Employee motivation
- Coaching and mentoring
- Workforce scheduling
- Conflict resolution
Accomplishments
- CDL class B airbrakes and tanker 1997
- S-3 State certificated for drinking water 2009
- S-2 State certificated for drinking water 2014
- Michigan Public Service Institute (MPSI) 2018-2021
- Workplace Hazard Control Conference 2024
- Basic Drinking Water Distribution System Operating and Maintenance 2024
- Guide to the Safe Drinking Water Act 2015
- Guide to the Safe Drinking Water Act 2013
- Guide to the Safe Drinking Water Act 2011
- Distribution O&M 2003
- Cross Connection Seminar 2010
- Basic Electricity Short Course 1998
- Basic Math Short Course 1998
- Oakland Technical Center- Southeast Campus 1996
Timeline
Supervisor
City of Huntington Woods
06.2019 - Current
Crew Leader
City of Huntington Woods
02.2016 - 06.2019
Equipment Operator
City of Huntington Woods
12.2007 - 02.2016
Laborer
City of Huntington Woods
08.2002 - 12.2007
Summer Maintenance Helper
City of Huntington Woods
06.1994 - 09.1998
High School Diploma -
Berkley High School
High School Diploma -
OTEC
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