Summary
Overview
Work History
Education
Skills
Certification
Education and background
Personal Information
Timeline
Generic

Kevin Weaver

Peoria,AZ

Summary

Seasoned Business Manager with background in overseeing operations, coordinating services and schedules. Strong skills in team management, and problem-solving. Driven professional with knowledge multi-cultural funeral services/Religion/Ethnic Backgrounds. Active Funeral Director & Embalmer licenses in Alabama, Arizona and California.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Location Manager

SCI of Arizona
Sun City, AZ
09.2023 - Current
  • Ensured compliance with company policies, procedures, and safety regulations.
  • Conducted regular meetings with employees in order to discuss performance reviews or goals.
  • Analyzed financial reports to identify areas for improvement in operational efficiency.
  • Resolved customer complaints in a timely manner and addressed any issues that arose at the store level.
  • Recruited, hired, trained and supervised staff members in providing excellent customer service standards.

General Manager of Operations

Anderson-Ragsdale Mortuary
San Diego, CA
03.2015 - 09.2023
  • Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location, and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth.. Responsible for short-term planning as well as achieving annual sales revenue and production targets, developing a professional and effective staff, and exceeding client family expectations.

Community Liaison

California Transplant Donor Network
Oakland, CA
01.2012 - 03.2015
  • Developed and maintained effective relationships and communication with Funeral Directors and Medical examiners/Coroners throughout the 40 County Territory of the former California Transplant Donor Network to help facilitate the Organ and Tissue donation process, increase non-hospital referrals, and promotes the organization’s visibility within mortuary communities. Offered Education (Embalming Seminars, etc.) to Embalmers in our service area and held monthly meetings with Coroner offices.
  • Advised staff on best practices related to working with different cultural groups within the community.
  • Attended conferences, seminars, and other professional development opportunities as needed.

Regional Manager

Wilson Financial Group
Dallas, TX
01.2003 - 01.2012
  • Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Hired talented, trainable team members, and drove new business strategies to grow revenues.
  • Mentored team members by demonstrating best practices for sales and customer service.

Education

Associate of Science - Mortuary Science

Commonwealth Institute of Funeral Service
Houston, TX
08-1988

Associate of Applied Science - Business Administration And Management

Jefferson State Community College
Birmingham, AL
05-1987

Skills

  • Cultural awareness
  • Business correspondence
  • Team supervision
  • Inspirational leadership
  • Documentation
  • Customer service

Certification

  • Licensed Funeral Director in Alabama, Arizona, California, Texas, Louisiana and State of Washington

Education and background

other,other

Personal Information

Title:

Timeline

Location Manager

SCI of Arizona
09.2023 - Current

General Manager of Operations

Anderson-Ragsdale Mortuary
03.2015 - 09.2023

Community Liaison

California Transplant Donor Network
01.2012 - 03.2015

Regional Manager

Wilson Financial Group
01.2003 - 01.2012

Associate of Science - Mortuary Science

Commonwealth Institute of Funeral Service

Associate of Applied Science - Business Administration And Management

Jefferson State Community College

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Kevin Weaver