Kevin White
Louisville,KY
Summary
Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination. Utilizes effective communication and leadership to ensure seamless workflow and team cohesion. Track record of maintaining high safety standards and operational efficiency.
Overview
11
11
years of professional experience
Work History
Warehouse Manager
Wholesale Hardwood Interiors
07.2019 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Flooring Sales Associate
Sam Kinnairds Flooring
01.2014 - 01.2020
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain a positive brand image.
- Collaborated with installation teams to ensure timely and accurate completion of projects, leading to satisfied customers.
- Established lasting relationships with clients, resulting in repeat business and referrals for the store.
- Facilitated communication between clients, installers, and other team members throughout all stages of project execution.
- Developed customized proposals for commercial clients seeking large-scale flooring installations or renovations.
- Conducted in-home consultations for customers requiring additional guidance in selecting the perfect flooring solution for their space.
- Generated leads by attending industry events and networking with potential clients, expanding the store''s clientele base.
- Enhanced store sales through effective upselling techniques, showcasing complementary products and accessories.
- Provided exceptional customer service by attentively listening to client concerns and addressing their questions regarding various flooring options.
Education
Associate of Applied Science - Computer Networking
ITT Technical Institute
Louisville, KY02-2006
Skills
- Shipping and receiving
- Product presentation
- Forklift operations
- Flooring installation
- Warehouse operations
- Inventory and stocking
- Customer needs assessment
- Upselling strategies
- Hiring and training
- Loading and unloading
- Problem-solving
- Order picking and processing
- Employee safety
- Crew oversight
- Staff supervision
- Accurate money handling
- Order fulfillment
- Computer literacy
- Flooring
- Customer care
- Accurate measurements
Timeline
Warehouse Manager
Wholesale Hardwood Interiors
07.2019 - Current
Flooring Sales Associate
Sam Kinnairds Flooring
01.2014 - 01.2020
Associate of Applied Science - Computer Networking
ITT Technical Institute
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