Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Kevin Wilburn

Chicago,IL

Summary

Experienced with team leadership, bakery operations, prepared foods operation and quality control. Utilizes communication and organizational skills to ensure smooth workflow and high standards. Collaborate and have a positive work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bakery Team Lead

Sam's Club
05.2024 - Current
  • Evaluated employee performance fairly using established metrics, leading to higher job satisfaction among team members.
  • Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and feedback to bakery team.
  • Achieved a reduction in waste by closely monitoring inventory levels and adjusting orders accordingly.
  • Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.
  • Maintained and controlled inventory of baked goods.
  • Maintained cleanliness and hygiene in bakery premises.
  • Trained new bakery associates on company policies to maximize job satisfaction, expertise, and team performance.
  • Monitored inventory levels for supplies and identified opportunities for cost savings.
  • Trained new employees on bakery methods and procedures.

Prepared Foods Team Leader

Sam's Club
10.2021 - 05.2024
  • Provided exceptional member service, addressing and resolving issues in a timely matter.
  • Oversee food preparation processes for increased efficiency and reduced waste.
  • Handled hiring needs by recruiting qualified candidates, conducting interviews, providing orientation/training programs.
  • Controlled inventory management to maintain product freshness and availability.
  • Teamed with store management to achieve overall goals.
  • Ensured we follow compliance, food safety regulations, and maintaining a clean and sanitary work area.
  • Helped develop associates growth and improved performance.
  • Managed daily operations, delegating tasks effectively for timely completion.
  • Evaluated team performance, identifying areas for improvement and training.
  • Maintained high level of efficiency in fast-paced work environment.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety guidelines.
  • Controlled refrigerated and frozen cases and replenished low stock every day.
  • Organized food and products by date and maintained supplies.

Member Team Lead

Sam's Club
07.2020 - 10.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by using teamwork, communication, and recognition.
  • Promoted Credits, Plus, Renewals to our member.
  • Coached team members to help complete job tasks.

Club Pick Up

Sam's Club
04.2019 - 07.2020
  • Worked effectively in fast-paced environment.
  • Worked to make sure we pulled members orders and have it at a timely manner.
  • Made sure we gave freshest items in the fresh department

Maintenance Associate

Sam's Club
11.2018 - 04.2019
  • Sweep and maintain cleanliness for the Club and facilitiy-related issues.
  • Continued learning providing training to new associates on safety.


Education

High School Diploma -

Farragut Career Acadamy
Chicago, IL
06-2017

Accomplishments

I was Team lead of the Quarter in 2024

Associat of the Month 2024

Certification

Forklift Certified

Food Safety Certification

Timeline

Bakery Team Lead

Sam's Club
05.2024 - Current

Prepared Foods Team Leader

Sam's Club
10.2021 - 05.2024

Member Team Lead

Sam's Club
07.2020 - 10.2021

Club Pick Up

Sam's Club
04.2019 - 07.2020

Maintenance Associate

Sam's Club
11.2018 - 04.2019

High School Diploma -

Farragut Career Acadamy

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Kevin Wilburn