Kevin Wilkinson
Locomotive Engineer Trainee
West Babylon,NY
Summary
Experienced HVAC Technician with 4+ years of hands-on experience in installing and servicing residential and commercial HVAC equipment. Knowledgeable in HVAC systems, duct work, and refrigeration systems. Skilled in accurately following controls/wiring diagrams and schematics. Committed to delivering excellent customer service and maintaining a professional demeanor. Motivated to continuously learn and expand skillsets. Recognized for collaborative approach and unwavering commitment to excellence.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
HVAC Service and Install Mechanic
Joe’s Custom Installations
2 2020 - Current
- Continuously updated industry knowledge through participation in training sessions, seminars, and workshops to stay current on the latest HVAC technologies and techniques.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Contributed to company growth by consistently meeting or exceeding performance targets for completed service calls and new installations.
- Negotiated favorable pricing agreements with vendors to reduce costs on parts orders.
- Assisted sales department in generating new leads by providing technical expertise during consultations with potential clients.
- Worked overtime, holidays and weekends to accommodate company needs.
- Training and onboarding new staff members, including supervising & instructing apprentices on company policies, procedures, best practices, ensuring a consistent level of expertise across the team.
- Supported colleagues in troubleshooting complex HVAC issues, sharing knowledge of best practices and innovative solutions.
- Installs all duct work, new air conditioning, heating & refrigeration systems according to manufacturer’s specifications & local codes. Installs, connects & adjusts thermostats, humidistats & timers for optimal performance.
- Installs bypass dampers, low voltage wiring, split systems & package units in commercial or residential buildings.
- Connects heating and/or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Provided exceptional customer service through clear communication, detailed explanations of services, and addressing any concerns or questions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Improved customer satisfaction by promptly responding to service calls.
- Expedited and streamlined project timelines by accurately estimating required materials for each job site, minimizing delays due to insufficient resources or supplies.
Manager, Beach Attendant
Town of Babylon Department of Parks & Recreation
05.2014 - 10.2019
- Maximized performance by monitoring daily activities and mentoring team members.
- Oversaw the daily operations of a fast-paced facility & efficiently managed a team of 10+ staff members
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Handled money, scheduling, and ticket sales daily, including high volume holiday weekends.
Education
Heating, Ventilation, Air Conditioning & Refrigeration Program -
Suffolk County Community College
Brentwood, NY 08.2019 - 12.2020
Regents Diploma -
West Babylon Senior High School
West Babylon, NY 09.2012 - 06.2016
Skills
Certified HVAC Technician
EPA Regulations
Customer Service
Dedicated Team Player
Excellent Communication
Attention to Detail
Problem Solving Abilities
Proficient in torch skills & wiring/electrical work
Adherence to safety procedures & regulations
Certification
Advanced Fujitsu Certification
Timeline
Universal EPA License
07-2024
Advanced Fujitsu Certification
10-2022
Heating, Ventilation, Air Conditioning & Refrigeration Program -
Suffolk County Community College
08.2019 - 12.2020
Manager, Beach Attendant
Town of Babylon Department of Parks & Recreation
05.2014 - 10.2019
Regents Diploma -
West Babylon Senior High School
09.2012 - 06.2016
HVAC Service and Install Mechanic
Joe’s Custom Installations
2 2020 - Current
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