Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Williams

Hudson,NH

Summary

Enthusiastic and highly motivated Operations Manager with over 14 years experience in the Waste and Recycling industry. Great communicator and effective leader looking to contribute to the success of my employer by using my skills, good judgement and critical thinking abilities, while exercising my commitment to safety.

Overview

14
14
years of professional experience

Work History

Operations Manager

WIN Waste Innovations
Norton, MA
09.2023 - Current
  • Responsible for 3 Operation Supervisors, 1 Ops Specialist. Indirectly oversee 48 frontline employees, and maintenance personal
  • Oversee,staff and maintain 25 daily routes
  • P&L responsibility worth over $20 Million annual revenues, and fixed assets worth 15 million
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives
  • Control labor costs,disposal options, and operational efficiencies
  • Direct day-to-day operations by implementation of short-term and long-term strategies to achieve business plan and profitability goals
  • Ability to build strong teams; select best candidates, coach, and develop top tier talent
  • Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and marshaling resources to accomplish goals and objectives
  • Performed cost analysis for various projects to determine budget requirements
  • Maintained accurate inventory records to track stock levels and minimize costs

Operations Supervisor

WIN Waste Innovations
Fitchburg, MA
04.2022 - 09.2023
  • Responsible for all collection activities for all LOBs at Hauling site
  • Manage all aspects of container deliveries, removals, exchanges while maintaining container & toter inventory
  • Create and adjust weekly staffing schedule. Vacations, PTO, bereavement
  • Responsible for weekly payroll, merit increases, while controlling labor costs
  • Built strong operational teams to meet process and production demands.
  • Daily meetings with maintenance manager to overview fleet operational status: PMs, OOS vehicles
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Ensure all MPU reports are researched, coached and collected in a timely manner
  • Attend weekly KPI meetings, ensuring productivity goals are met
  • Identify areas of deficiency and performed root-cause analysis to solve problems.
  • Investigate & document all motor vehicle accidents, property damage & environmental spills
  • Responsible for administering drug testing for site: random, post accident, reasonable suspicion
  • Lead, coach and counsel 22 + team focusing on safety and productivity metrics
  • Recruit, interview, hire, train and retain top tier industry talent
  • Ensure safety compliance of FMCSA hours of operations (60 hours) & Drive cam coaching
  • Allocate resources (personal & equipment assets) to ensure proper coverage between all Northern New England sites
  • Achieve productivity goals based of KPI metrics (Lifts per hour- Hauls per minutes-Overages)
  • Observations on drivers & in cab route audits ensuring correct data: while looking for deficiencies
  • Discipline employees when needed, performance improvement plans, terminations
  • Allocate ADP hours to specific LOBs every week for proper KPI reporting usage
  • Meetings with HR business partners to ensure procedure compliance
  • Morning launches: Afternoon landings- communicating key topics to employees

Lead Driver

JRM Hauling & Recycling Services
Peabody, MA
06.2010 - 04.2022
  • Plan & organize all daily operations for 2.4 million dollar annual contract. Town of Arlington MA.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Lead, Coach, Counsel and Manage a 15 member crew
  • Completed pre- and post-trip inspections of assigned equipment and vehicles.
  • Created in-town Logistical Routes & Container pickup schedule
  • Evaluated employees productivity levels & helping team members improve
  • Rectify any unplanned issue or customer complaint in a timely manner
  • Developed strong communication skills directly with Town officials
  • Instill a positive team culture, focused on safety metrics
  • Training of new employees (Drivers & Laborers)

Education

DOT Supervisor Training - Reasonable Suspicion

Concorde Sparc
04-2024

Financial Accounting - Certificate of completion

Harvard Business School Online
Boston, MA
06.2023

Environmental Specialist - EPA History & Regulations & Hazmat

360.Training.com
02.2022

High School Diploma -

Pinkerton Academy
Derry, NH
06.2010

New England Tractor Trailer Training - CDL A

Northern Essex Community College
Haverhill, MA
04.2010

Skills

  • Strategic & process driven leader
  • Familiar with all Lines of Business
  • Integration & development knowledge
  • Post collections & transfer station experience
  • Strong negotiation skills
  • Great communicator
  • Dispatch & Routing experience
  • Conscientious listener
  • Excellent written & verbal skills
  • Highly organized & detailed orientated
  • Regulatory Compliance FMCSA, DOT, MA-DEP, EPA
  • Merger & Acquisition experience
  • Effective delegator
  • Ability to drive diversified collection vehicles

Timeline

Operations Manager

WIN Waste Innovations
09.2023 - Current

Operations Supervisor

WIN Waste Innovations
04.2022 - 09.2023

Lead Driver

JRM Hauling & Recycling Services
06.2010 - 04.2022

DOT Supervisor Training - Reasonable Suspicion

Concorde Sparc

Financial Accounting - Certificate of completion

Harvard Business School Online

Environmental Specialist - EPA History & Regulations & Hazmat

360.Training.com

High School Diploma -

Pinkerton Academy

New England Tractor Trailer Training - CDL A

Northern Essex Community College
Kevin Williams