Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Kevin Wilson

Sacramento,CA

Summary

Dynamic and results driven professional with extensive experience in satellite communications and network security from the US Army. Proven ability to enhance operational efficiency through advanced troubleshooting and performance testing. Recognized for exceptional teamwork and adaptability in high pressure environments, consistently delivering quality service and safeguarding sensitive information. Always willing to adapt and learn within any sort of work environment. Ready to put in the work under any establishment.

Overview

8
8
years of professional experience

Work History

25Q Multichannel Transmission Systems Operator

US Army
10.2020 - 07.2025
  • Operated multichannel transmission systems to facilitate secure communication.
  • Assisted with system maintenance and troubleshooting to ensure operational efficiency.
  • Monitored signal quality and performed routine checks on equipment functionality.
  • Supported team in executing communication protocols during training exercises.
  • Documented system performance and identified areas for improvement in operations.
  • Collaborated with senior operators to enhance understanding of transmission systems.
  • Learned safety procedures and compliance requirements for equipment handling.
  • Adapted quickly to evolving technologies within multichannel transmission systems environment.
  • Assisted with the development and implementation of standard operating procedures for managing multichannel transmission systems.
  • Maintained accurate records of equipment inventory, ensuring timely replacement or repair as needed.
  • Safeguarded sensitive information by implementing proper security measures on all transmission equipment and adhering to established protocols.
  • Streamlined processes for efficient equipment setup, reducing deployment time in the field.
  • Coordinated efforts with other teams to establish effective communication links during joint operations.
  • Enhanced communication capabilities by installing, operating, and maintaining multichannel transmission systems.
  • Supported command staff by delivering secure voice and data communications during critical missions and events.
  • Improved overall system performance by conducting regular inspections and performing necessary repairs on multichannel transmission equipment.

Crew Member

McDonald's
10.2018 - 12.2019
  • Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
  • Operated point-of-sale systems efficiently, managing transactions with accuracy and speed.
  • Collaborated with team members to maintain cleanliness and organization in work areas.
  • Assisted in onboarding new crew members, providing training on operational procedures.
  • Resolved customer inquiries and complaints effectively, promoting a positive brand image.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Server

Waffle House
07.2018 - 09.2018
  • Delivered exceptional customer service by promptly addressing guest inquiries and needs.
  • Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
  • Collaborated with kitchen staff to streamline order preparation and enhance service speed.
  • Trained new team members on menu items, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Oversaw daily operations during peak hours, effectively managing staffing levels and guest satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Stocker

Save A Lot
05.2017 - 06.2018
  • Stocked shelves efficiently to ensure product availability and maximize customer satisfaction.
  • Organized backroom inventory, optimizing space for improved accessibility and workflow.
  • Conducted regular shelf audits to maintain product rotation and minimize spoilage.
  • Collaborated with team members to streamline restocking processes and enhance productivity.
  • Trained new staff on stocking procedures and safety protocols, fostering a knowledgeable team environment.
  • Implemented inventory tracking methods, reducing discrepancies in stock levels and improving accuracy.
  • Assisted in visual merchandising efforts, ensuring attractive product displays that engage customers effectively.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Education

High School Diploma -

LB Landry - OP Walker
New Orleans, LA
05-2016

Associate of Applied Science - Industrial Technology

Nunez Community College
Chalmette, LA
05-2016

Skills

  • Satellite communications
  • Network configuration
  • Fiber optic technology
  • Wireless networking
  • Strong work ethic
  • Guest engagement
  • Hospitality service expertise
  • Willing to learn
  • Software configuration
  • Performance testing
  • Network security
  • Quality of service
  • Advanced troubleshooting

Awards

Army Achievement Medal

Timeline

25Q Multichannel Transmission Systems Operator

US Army
10.2020 - 07.2025

Crew Member

McDonald's
10.2018 - 12.2019

Server

Waffle House
07.2018 - 09.2018

Stocker

Save A Lot
05.2017 - 06.2018

High School Diploma -

LB Landry - OP Walker

Associate of Applied Science - Industrial Technology

Nunez Community College

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