Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kevin Wolf

Woodland Hills,CA

Summary

Dynamic Residential, Commercial, Community Operations Manager with extensive experience leading construction teams and projects. Proven success in facilitating seamless communication between personnel, contractors, and management while delivering cost-effective solutions to challenges in both residential and commercial environments. Adept at ensuring compliance with building and safety codes through meticulous site monitoring. Highly organized with a strong work ethic, excelling in both collaborative and independent roles. Eager to bring expertise and leadership to a new, innovative team.

Overview

16
16
years of professional experience

Work History

Residential/Commercial Community Operation Manager

Douglas Emmett Inc.
Santa Monica, CA
09.2020 - Current
  • Collaborated with cross-functional teams to enhance customer satisfaction, streamline operations, and drive profitability across the property.
  • Developed and implemented daily operational strategies, optimizing the overall move-in experience for new residents while maintaining high resident satisfaction.
  • Managed financial operations, including budget oversight, accounting, and payroll to ensure accurate and timely financial reporting.
  • Led pre-inspections, site supervision, site measurements, and scheduling, ensuring compliance with building standards and smooth project execution.
  • Supervised an engineering team of 20, focused on continuous property improvements, preventive maintenance, and timely issue resolution.
  • Generated weekly reports for senior leadership, providing actionable insights and recommendations to support executive decision-making.
  • Ensured compliance with all property regulations and enhanced operational efficiency through continuous improvement efforts.

Service Manager

GHP Management Corporation
Los Angeles, CA
07.2018 - 09.2020
  • Responsible for overseeing the largest and most complex asset in the Santa Clarita Valley, ensuring efficient operations and resident satisfaction.
  • Acted as a service leader, providing technical expertise and hands-on guidance to the maintenance team in areas such as HVAC, plumbing, and apartment renovations.
  • Played a key role in ensuring resident satisfaction by managing service requests and apartment turnovers, ensuring timely completion while maintaining the company’s quality standards.
  • Leveraged strong organizational skills and attention to detail to meet residents' needs and ensure work was performed efficiently, adhering to both company standards and budget constraints.
  • Focused on team development, providing training and support to the maintenance staff, improving service response times and overall operational effectiveness.

Project Manager (Renovations)

R.W. Selby & Co.
Los Angeles, CA
05.2014 - 07.2018
  • Oversaw multiple construction projects and unit renovations across the Los Angeles area, managing every aspect from initial planning to completion.
  • Directed all construction operations, including budgeting, cost control, and project timelines, ensuring efficient resource allocation and adherence to financial constraints.
  • Managed design implementation, ensuring that construction techniques and product quality met high standards.
  • Monitored safety protocols across all sites, prioritizing the safety of on-site personnel and ensuring compliance with OSHA and company safety regulations.
  • Led the planning, budgeting, and execution of projects, coordinating with teams to meet deadlines and maintain construction quality.
  • Consistently delivered projects on time and within budget, ensuring client satisfaction and operational success.

Service Manager

Equity Residential
Los Angeles, CA
11.2009 - 05.2014
  • Led the maintenance operations of a multi-million-dollar apartment community, overseeing a team of maintenance professionals to ensure all facilities were in top condition.
  • Conducted regular community walkthroughs to assess property conditions and proactively address maintenance needs.
  • Managed scheduled maintenance tasks, responded promptly to service requests, and ensured timely resolutions to resident concerns.
  • Coordinated vendor relationships, overseeing external contractors and ensuring high-quality work aligned with community standards.
  • Built and maintained strong rapport with residents, effectively communicating regarding ongoing maintenance activities and addressing any concerns promptly.
  • Ensured compliance with safety regulations and company policies, contributing to the overall satisfaction and retention of residents.

Superintendent

G.W Construction
Los Angeles, CA
06.2008 - 12.2009
  • Oversaw scheduling, inspections, quality control, and ensured job site safety across all phases of construction projects.
  • Scheduled and coordinated subcontractors, consultants, and vendors to maintain critical paths and ensure timely project completion.
  • Monitored daily construction activities to ensure work adhered to project plans, specifications, and quality standards.
  • Conducted regular inspections to ensure compliance with building codes, safety regulations, and company policies.
  • Collaborated with project managers and stakeholders to troubleshoot issues and implement corrective actions, maintaining progress and minimizing delays.
  • Prioritized safety by enforcing job site protocols and conducting safety meetings to ensure a secure working environment for all personnel.

Education

High School Diploma - General

Hart High School
2004

Skills

  • Expertise in project budgeting and cost control for large-scale residential and commercial projects
  • Residential construction specialist with extensive knowledge of building codes, safety regulations, and best practices
  • Strong vendor/contractor relationships built on trust and effective collaboration
  • Proficient in MS Office Suite, including advanced Excel capabilities, as well as MRI, OPS, and Yardi Voyager software
  • Skilled in scope writing and budget management for complex projects
  • HVAC Certified (Type I and Type II) and OSHA 10 Certified ensuring compliance with safety and environmental standards
  • Experienced in power and hand tool operation
  • Highly organized, detail-oriented, and goal-driven
  • Effective team player with exceptional communication and management skills
  • Proven ability to lead teams and complete projects on time and within budget

Accomplishments

  • Boosted customer satisfaction: Increased satisfaction ratings by 2% within two months by implementing responsive customer service strategies and improving communication.
  • Cut operating costs: Reduced the company's operating budget by 20% through vendor negotiations and optimizing onsite team operations.
  • Diverse asset management experience: Managed High Rise, Mid Rise, and Garden Style Assets across Los Angeles County, ensuring smooth operations and client satisfaction.
  • Project management: Led projects ranging from $500,000 to $5 million, overseeing construction and renovation efforts across Westwood, Burbank, and Los Angeles areas for 4.5 years, managing a team of 20.
  • Team leadership and mentoring: Trained and mentored over 20 construction workers, general laborers, and apprentices, fostering talent and enhancing team productivity.

Timeline

Residential/Commercial Community Operation Manager

Douglas Emmett Inc.
09.2020 - Current

Service Manager

GHP Management Corporation
07.2018 - 09.2020

Project Manager (Renovations)

R.W. Selby & Co.
05.2014 - 07.2018

Service Manager

Equity Residential
11.2009 - 05.2014

Superintendent

G.W Construction
06.2008 - 12.2009

High School Diploma - General

Hart High School

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