Kevin Yeong
San Jose
Summary
Detail-oriented technician specializing in network and system administration, experienced in maintaining and configuring enterprise-level networks. Resolved over 250 complex 3rd and 4th tier trouble tickets, enhancing system uptime and resiliency. Skilled in troubleshooting and communicating solutions effectively to diverse audiences while deploying critical resources aligned with budget constraints.
Overview
4
4
years of professional experience
Work History
Computer Programmer Analyst
Cognizant Technology Solutions, CTS
Milpitas, CA
08.2025 - Current
- Analyzed user requirements and translated them into technical specifications for development teams.
- Collaborated with cross-functional teams to design and implement system solutions.
- Incorporated security best practices into all aspects of software development lifecycle, safeguarding sensitive data and preventing unauthorized access.
- Created comprehensive technical documentation that facilitated knowledge transfer among team members, promoting collaboration and accurate project estimations.
- Coordinated with stakeholders to gather feedback, driving continuous improvement in application performance.
- Collaborated with cross-functional teams to develop innovative solutions for complex business problems, improving overall system functionality.
- Spearheaded the migration of legacy systems to modern platforms, ensuring seamless integration and minimal downtime.
- Optimized database performance with strategic schema design and query optimization, reducing load times and increasing data accessibility.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Applied artificial intelligence and machine learning principles to software development.
Network Systems Administrator
Datanet It
Milpitas, CA
04.2022 - 08.2025
- Supported a Cisco hardware test lab
- Test targeted servers, routers, switches, and other network equipment; R&D lab supporting switch development and network security testing
- Assembling and decom for test bed environments, replacing system hardware
- Performed light debugging to identify issues in systems – ensured systems are running to support the test lab environment
- Created documentation to ensure project information was current to keep projects updated and support documentation current
- Provision various OS (Linux, Windows, VMWare (ESXi / Ubuntu, Redhat, CentOS) installs
- Manage ticketing system database, DNS; establish remote access through terminal servers (telnet, SSH), static IP configuration, password recovery and IP routing
- Collaborated with architects and development engineers to stage and validate engineering POC testbeds
- Developed and enforced IT policies to enhance data security and compliance across all systems.
- Collaborated with cross-functional teams to design scalable network solutions aligned with business needs.
- Enhanced network efficiency by implementing and maintaining system upgrades, including software, hardware, and security patches.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Implemented remote access solutions that allowed employees greater flexibility in working off-site without compromising data security or operational efficiency.
- Managed vendor relationships to procure necessary equipment, services, and support for seamless network operations.
- Identified and immediately resolved issues with network devices.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Lab Technician
litjobs
San Jose, CA
03.2023 - 09.2025
- Provide physical layer wiring as well as layer 1 and 2 network configuration
- Facilitated testing activities for clients to ensure system reliability
- Delivered hardware and software support for network peripherals to maintain operational efficiency
- Executed physical layer wiring and configured layer 1 and 2 networks
Education
Bachelor of Arts - Sociology
San Jose State University
San Jose01-2018
Associate of Arts - Liberal Arts – Social and Behavioral Sciences
De Anza College
Cupertino01-2012
Skills
- Quality Assurance Testing
- Attention to detail
- Application Security
- Data Management
- System Integration
- Networking Fundamentals
- Network Programming
- Data Communication
- Technical support
- Project Coordination & Management
- Strategic Planning & Operations
- Reporting & Documentation
- Diverse & Adaptable Skills; fast learner
- Strong Leadership and Communication Skills
- Network security
Timeline
Computer Programmer Analyst
Cognizant Technology Solutions, CTS
08.2025 - Current
Lab Technician
litjobs
03.2023 - 09.2025
Network Systems Administrator
Datanet It
04.2022 - 08.2025
Associate of Arts - Liberal Arts – Social and Behavioral Sciences
De Anza College
Bachelor of Arts - Sociology
San Jose State University