Summary
Overview
Work History
Education
Skills
Recognition Awards
Timeline
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Kevin Zentz

St. Petersburg,FL

Summary

Dynamic Business Development Specialist with a proven track record at Behr Paint Company, excelling in key account management and client acquisition. Expert in CRM management, consistently secured high-value accounts and enhanced lead generation efforts, fostering strong relationships that drove significant revenue growth. Passionate about delivering tailored solutions and achieving business objectives.

Overview

19
19
years of professional experience

Work History

Business Development Specialist

Watermark Construction
Tampa, FL
09.2024 - Current
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
  • Came up with detailed plans to enhance sales management and prioritize long-term business goals.
  • Conducted regular meetings with property management clients to build positive and productive relationships.
  • Developed business pipeline using cold and warm techniques.
  • Engaged with customers to build business relationships.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Regional Account Manager

Behr Paint Company
Tampa, FL
01.2019 - 08.2024
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
  • Achieved regional sales targets by developing strategic plans and executing effective account management practices.
  • Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
  • Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
  • Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
  • Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Participated in ongoing professional development opportunities to stay current on industry trends, enhance product knowledge, and refine sales techniques.
  • Achieved or exceeded company-defined sales quotas year over year.
  • Built relationships with customers and community to promote long term business growth.

Territory Sales Representative

Behr Paint Company
Tampa, FL
07.2013 - 12.2018
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
  • Increased year over year sales in assigned territory by developing and maintaining strong relationships with key clients.
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
  • Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
  • Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
  • Developed comprehensive marketing plans to promote new product launches within the territory successfully.
  • Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
  • Implemented innovative sales techniques that led to increased revenue generation from existing accounts.
  • Delivered exceptional post-sales support by ensuring client inquiries were addressed quickly while maintaining regular communication.
  • Increased territory sales by cultivating strong relationships with new and existing clients.
  • Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
  • Fostered culture of continuous improvement within sales team, encouraging sharing of best practices and success stories.
  • Streamlined sales process by introducing innovative CRM tools, which facilitated more efficient client management.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Senior Retail Sales Representative

Behr Paint Company
Tampa, FL
06.2006 - 06.2013
  • Conducted regular product demonstrations, generating interest and driving increased sales from both new and existing customers.
  • Collaborated with store management to develop targeted sales promotions that drove foot traffic and revenue growth.
  • Boosted sales performance by implementing effective merchandising strategies and optimizing store layouts.
  • Managed visual merchandising initiatives, creating attractive displays that enticed customers to make purchases.
  • Assisted in coordinating successful in-store events that attracted new clientele while rewarding loyal patronage.
  • Maximized inventory turnover with efficient stock management and timely replenishment of high-demand items.
  • Trained and mentored new team members, enhancing overall sales team productivity and performance.
  • Contributed to positive, inclusive work environment by collaborating effectively with team members and demonstrating strong leadership skills.
  • Strengthened customer relationships through personalized service and in-depth product knowledge.
  • Increased average transaction value by upselling and cross-selling relevant products to customers.
  • Resolved customer complaints professionally, ensuring their satisfaction and fostering brand loyalty.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05.1986

Skills

  • Key account management
  • Business analysis
  • New business opportunities
  • CRM management
  • Client acquisition
  • Proposal writing
  • Relationship management
  • Account management
  • Customer relationship management
  • Product knowledge
  • Lead generation
  • CRM software

Recognition Awards

  • Behr Paint - Regional Account Manager of the Year Award
  • Behr Paint - Pro Sales Representative Presidents Club Award
  • Behr Paint - Ultimate Team Player Award
  • Behr Paint - Largest Overall Territory Sales Award
  • Behr Paint - Largest Customer Account Sales Award

Timeline

Business Development Specialist

Watermark Construction
09.2024 - Current

Regional Account Manager

Behr Paint Company
01.2019 - 08.2024

Territory Sales Representative

Behr Paint Company
07.2013 - 12.2018

Senior Retail Sales Representative

Behr Paint Company
06.2006 - 06.2013

High School Diploma -

Warren Central High School

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