Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Zirnheld

Mountain Top,PA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

Thrive Market
07.2021 - Current
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring hourly tracking ensuring we are using the most direct labor we possibly can
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Kept high average of performance evaluations.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.

Director of Operations

Jan-Pro Commercial Cleaning
01.2019 - 06.2021
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.

Education

BBA - Business Administration

DeVry University
Villa Park, IL
11.2017

Skills

  • Logistics Management
  • Program Planning
  • Coaching and Mentoring
  • Team Leadership
  • Analytical Thinking
  • Professional Demeanor
  • Lean Six Sigma Green Belt
  • Team Development
  • Performance Management
  • Data Entry
  • Payroll Administration
  • Employee Supervision
  • Staff Management
  • Scheduling
  • Leadership Development

Certification

  • Lean Six Sigma Green Belt
  • OSHA 30- Hour General Industry Safety and Health
  • EMT Certified
  • Train the Trainer Certification for Power Industrial Trucks


Timeline

Supervisor of Operations

Thrive Market
07.2021 - Current

Director of Operations

Jan-Pro Commercial Cleaning
01.2019 - 06.2021

BBA - Business Administration

DeVry University

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Kevin Zirnheld