Kevin A. De La Cruz Del Rosario

Costumer care, cutting hair, and working with others.

• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Construction (carpets and floors)
  At this area I was thought how to replace carpets with new one, same with the floors

Worked at a call center in the Dominican Republic in the tech support department for Sprint

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.