Summary
Overview
Work History
Education
Skills
Timeline
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KEVIN A. GONZALEZ

Corona,CA

Summary

Enterprising Area Manager ll successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

5
5
years of professional experience

Work History

• Area Manager II

Amazon
Eastvale, CA
10.2017 - Current
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Managed inventory and reduced shrinkage by 5% through detailed monitoring of daily operations and stock.
  • Supervised 1 side of Operations while managed 80 associates, maintaining contractual, compliance and reporting requirements for all areas and assets.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Transformed underperforming teams into productive, profitable teams.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.

Education

Bachelor of Business Administration -

California State University - Fullerton
Fullerton, CA
06.2018

High School Diploma -

Norco High School
Norco, CA
06.2011

Skills

  • Performance Tracking and Evaluations
  • Records Organization and Management
  • Managing Operations and Efficiency
  • Project Management
  • Business Leadership
  • Customer Service
  • Lean Six Sigma
  • Area Management

Timeline

• Area Manager II

Amazon
10.2017 - Current

Bachelor of Business Administration -

California State University - Fullerton

High School Diploma -

Norco High School

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KEVIN A. GONZALEZ