Talented Executive Director experienced in developing and managing staff, budgets and programs to achieve results. Offering more than 10 years of experience at executive level. Applies skills in ministry, leadership, mentoring and training to motivate organization's members in meeting organizational mission and program goals. Successfully raises public awareness about community-based programs and services. Able to design and implement strategic plans and develop high performing teams.
Overview
31
31
years of professional experience
Work History
Executive Director
Stone CDC
Chicago, IL
01.2016 - Current
Responsible for cultivating the relationship between Stone CDC and Anne and Robert H. Lurie Children's Hospitals (including board members, donors, sponsors, partners, and community leaders) $13 million dollar Mental Behavorial faciility, which is coming to the Austin Community in 2025.
Manages the organization's financial resources and operations to maximize efficiency and effectiveness.
Creates a collaborative environment that fosters innovation and encourages employee engagement.
Provides oversight of all departments to ensure compliance with established policies and procedures.
Organize regular meetings with board members to discuss progress on initiatives and solicit feedback.
Coordinates special events such as conferences or workshops designed to raise awareness about the organization's mission.
Mail Handler/Forklift Operator
United States Postal Service, O'Hare Airport
Chicago, IL
07.2008 - 01.2016
Load, unload and moved bulk mail and performed other duties incidental to the movement and processing of mail.
Performed efficiently the duties of the position, which required arduous exertion, involved prolonged standing, walking and reaching and also involved handling heavy stacks of mail and parcels.
Performed related duties as assigned.
Office Manager
Dr. Anthony L. Buckles, M.D, S.C
Chicago, IL
01.2003 - 01.2008
Recruited, trained, evaluated, and counseled clerical staff.
Cross-trained among several clerical areas to supervise and provide adequate coverage.
Maintained current knowledge of Medicare billing procedures; consults with guests in reference to the doctor's procedures and resolve insurance questions; keeps current on Medical billing.
Attended and participated in departmental and interdepartmental meetings and committees.
Oversaw procurement of office supplies; manages and controls expenditures within department budget.
Attended job-related training, in-services, and courses as appropriate to job responsibilities.
Executed bi-weekly departmental payroll and maintains accurate payroll records.
Assisted physicians in non-medical functions, which may include, but are not limited to, coordinating meetings, responding to internal and external inquiries, and setting up lectures and presentations.
Reconciled account information.
Developed and implement office policies and procedures.
Ensured compliance with current healthcare regulations, medical laws and ethics.
Kept track of equipment and devices and manage inventory.
Monitored and evaluated staff performance.
Oversaw registration of patients.
Performed other duties as required.
Maintenance Administrator/System Specialist
SBC Ameritech
Cicero, IL
01.2001 - 01.2002
Communicated with customers using in-depth interviews to verify service appointments and/or subscriber service problems.
Coordinated the installation and maintenance of Ameritech provided services in order to deliver accurate and on-time service to customers.
Processed customer service order requests and/or trouble reports using a visual display terminal via a Service Management System (SMS) Database, Loop Maintenance Operations System (LMOS), Mechanized Loop Testing (MLT), Work Force Administration (WFA) or other mechanized systems.
Prioritized troubles for proper routing and statusing, which may involve dealing with external customers.
Updated databases and corrects errors.
Coordinated the clearance/correction of troubles.
Assisted technicians with troubleshooting as required.
Mail Processor
United States Postal Service, O'Hare Airport
Chicago, IL
07.1993 - 06.2000
Performed a combination of tasks required to process mail using a variety of automated mail processing equipment.
Provided pleasant and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, and procedures commonly used and with the geography of the area.
Spearheaded the company's Leadership task team during the companywide strategic process project.
Distribution Clerk
Trained and supervised casuals on a daily basis.
Sorted and distributed mail to post offices and to carrier routes in accordance with established schemes.
Required to handle heavy stacks of letter mail or parcel post weighing up to 70 pounds.
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